The hotel was beautiful, the staff was extremely friendly and accomodating, the pool and hot tub were wonderful, Crikets bar was inviting and had delicious food with wonderful staff, the starbucks in the lobby was very convenient and also friendly, the store downstairs was very helpful and friendly. I did not use the restaurant for breakfast at all but saw many people eating every morning. I love the option of going green and skipping the room clearning for a day and receiving a $5 gift card to use at starbucks (or hotel store or breakfast)...wonderful idea! Having the hotel attached to a wonderful mall was a major bonus to our trip. They had all the stores that we could ever want and many restaurants to choose from. The location was great, 10-15 minutes from the airport. Also convenient to local restaurants and entertainment. Hope to stay there again and again!

We had a flight home to Canada cancelled recently and our airline (Wesrt Jet) was kind enough to put us up for the evening at the The Florida Hotel and Convention Centre. We were so impressed with our stay at the hotel. The front desk staff were very friendly, welcoming and efficient. The location is terrific and the mall was wonderful. The room was very lovely and clean, with a comfortable bed. We ate supper and breakfast in the Crickets restaurant and thought it was fantastic, and a great value. The business centre was beautiful - large, bright, and offering everything you could need. Our stay at the Florida hotel was a unexpected surprise to the end of our vacation, and it left a great impression. We would highly recommend this hotel.

I have eaten here for the last two years for breakfast once a month. I have never been disappointed and the omelets are GREAT! The service is simply outstanding and the people are friendly and polite.

Recently I stayed at the Florida Hotel and Conference Center. The hotel staff at all levels were very friendly and professional. I arrived Sunday afternoon of Super Bowl and most of the dinning choices had closed early for the event. I used room service and was very pleased by the food and service provided and with a phone call to see how the food was and if I needed anything else. The room was very clean. The location is great for shopping (connected to central Florida's largest mall) and very close to the area theme parks.The pool area is very nice and the business center contained numerous new computers and printed. Great place for families or business guest. If flying in and not renting a car, I would recommend that you buy a ticket to the airport shuttle as a taxi is a little pricey.