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“great price great location” 5 of 5 stars
Review of Holiday Inn & Suites Across from Universal Orlando

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Holiday Inn & Suites Across from Universal Orlando
3.0 of 5 Hotel   |   5905 Kirkman Road, Orlando, FL 32819   |  
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Ranked #169 of 327 Hotels in Orlando
Martinsburg, West Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
21 helpful votes 21 helpful votes
“great price great location”
5 of 5 stars Reviewed January 23, 2007

This was the second time that we stayed at this hotel. This time we booked a suite which was just enough room. There was 10 of us in there. The room was clean and we loved the fact that after a long day at the parks we could order room service from TGIFridays. We are planning another trip to orlando in April of 07 and are staying at this hotel again. I love how close it is to Universal. There is also a very nice Ponderosa within walking distance that has a incredible 3.99 breakfast buffet that we ate everyday.

Stayed December 2005
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,160 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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English first
San Francisco, CA
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 21, 2007

We stayed here with a group (20 people) and it was okay. The suites were clean and comfortable, and the kitchen (sink, microwave, full fridge, table, chairs, plates, bowls, etc) allowed us to escape from a theme-park-only diet for 4 days. The beds were comfortable, although the suites seem to only come with doubles--no kings or even queens. A little small for the average American couple!! The rooms--bedrooms, living rooms and bathrooms--were spacious and provided everyone with space to stretch out in. There was free internet in the room and a pay-office center on the lobby level with internet computers, printers, fax machine, etc. There is also a game room on the lobby level with air hockey, video games (Miss Pac-Man for us old timers), pinball, and various other video games.
The staff does not go out of its way to make you feel welcome, although they did not do anything exactly rude. Wake up calls came on time, cabs were called, etc, but one gets a distinct feeling of the front desk "just doing their jobs'" which is okay if you aren't picky about having your butt kissed.
The "guest services" desk is a vacation-home scam--beware!
TGIFridays is the restaurant which was all right but I don't want to eat at another one of those for a while!!
There is an OK pool and no hot tub. Fridays will bring you drinks and snacks there.
Universal is a quick 10-15 minute walk away,or there is a free scheduled shuttle which takes about the same amount of time, if not longer. Disney is a $40 cab, as is the airport. There is no grocery store (Walgreens, though, within 2-3 blocks) nearby. If you're planning on cooking in the kitchenette, you might want to stop at a real grocery store in a less-touristy area.
All in all if you are visiting Universal Orlando with kids this hotel comes highly reccomended--it is not romantic but a good headquarters! If you are looking for a little extra from a hotel check out Universal's Portofino resort or the Hard Rock. Or just go to Disneyworld.

  • Liked — spacious rooms, kitchenette, game room
  • Disliked — small beds, front-desk attitude
  • Stayed January 2007, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 7, 2007

The hotel lobby and pool were fabulous. The restaraunt was perfect for us and our 3 kids. Universal Studios is a hop, skip and a jump. But, the rooms were horrendous. And for the amount we paid, too. It was filthy. The bathroom was falling apart and disgusting. I was afraid to turn out the lights and close my eyes at bedtime. If only I had known to complain, maybe we would have gotten one of the nice suites.

  • Liked — pool&restaraunt
  • Disliked — nasty, dirty, old rooms
  • Stayed September 2006, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed October 22, 2006

This starts our terrible but ends up great so please read entire review. First ,If your not staying in a suite - forget it!! The first day we arrived we payed for 3 rooms. In our room I pulled back the sheets to lay down and found hair and cooked rice in the bed. Yuck! By mid day we had ants crawling in our room. Okay - this can happen. My mother's room had ants too - bad! So we let the front desk know and they said they would spray the rooms. No one ever came so at 10pm at night we were switching to new rooms. What went from bad just got worse. In our room the carpets were damp and the toilet had mold growing on the entire seat! My mother's room had mold growing on the walls - all over the walls! The toilet didn't flush either. This time I went to the manager and spoke with him. The rooms were terrible but the staff from the time we arrived was great! The manager exchanged our rooms to 3 suites at no extra charge and paid for our breakfast the next day. The suites were clean, new and updated. They were fresh and really made the difference. In the rooms there is a plastic desktop that states if your not satisfied they will make it right and they did. I would not return to this hotel unless I was in a suite. There is a restaurant attached (Friday's) but there is a Cracker Barrell, Denny's, Komo's Steak House and two other restraunts all in walking distance. There is a Walgreens in walking distance too. The cab ride to Universal was $3.25 which beats waiting for the trolley or the bus.

  • Liked — The beds were great - no sagging mattress
  • Disliked — The rooms were dirty, moldy and with ants
  • Tips/Secrets — Only stay in the suites
  • Stayed October 2006, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa,Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed October 17, 2006

Served the purpose for me and my two teenage children for the week of Aug. 22nd. We booked a suite and it was perfect (two queen size beds and a pull out couch). You can definitely walk to Universal and Islands Of Adventure or just take the shuttle that comes to the hotel at various times through out the day. The room was very clean and we do not have any complaints. There is a computer with free internet access and printing wich came in very handy....also, a games room and gift shop. Adam at the front desk was especially friendly and helpful. Free parking was a bonus. Also, after a long hot day at the theme parks... TJIF is attached to the hotel so you don't have to go far for a nice meal. I would definitely stay there again if I ever went back to Florida.

  • Stayed August 2006, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness, FL
Top Contributor
76 reviews 76 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed August 11, 2006

I stayed at this hotel on July 4 and 5. The hotel has seen better days. My room had a number of maintenance issues. The high speed internet did not work. It was very difficult to turn on the water in the bathtub and when I took a shower, the water would not turn off. There was also a very bad rust stain in the tub. The toilet did not flush unless you held the handle down. The grout around the tub was black. The stopper for the sink was disconnected. The metal light fixture on the wall between the beds was rusted on top. There were several people on my floor that carried on loud conversations in the hall or in their room with the door open. The rear door to the hotel, which was supposed to be accessed by room key, did not lock. On a positive note, the lobby was nice and it had wireless internet. The proximity to Universal Studios was also a plus. The desk staff was helpful and I was given a discount on my stay due to the problems I encountered.

  • Liked — wireless internet access in lobby
  • Disliked — poorly maintained
  • Tips/Secrets — try one of the other hotels in that area
  • Stayed July 2006, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virgina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 20, 2006

Very nice, Great Location, I dont know about the regular rooms but The suites are very clean, spacious,, great service,, definitely I recommend this hotel because when you go to orlando you are going to be out all the time going to differnet parks, etc,, you just need to stay somewhere close to the attractiions, as long as its clean and comfortable and this hotel is perfect .... over all I loved it.......

  • Stayed July 2006, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn & Suites Across from Universal Orlando

Address: 5905 Kirkman Road, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Best Value Hotel in Orlando
#138 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Official Description (provided by the hotel):
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, Sea World and Wet n' Wild. Complimentary Limited Scheduled transportation to Universal Orlando, Sea World and Wet n' Wild. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 12,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 
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Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando

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