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“Brilliant Location” 4 of 5 stars
Review of Holiday Inn & Suites Across from Universal Orlando

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Holiday Inn & Suites Across from Universal Orlando
3.0 of 5 Hotel   |   5905 Kirkman Road, Orlando, FL 32819   |  
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Ranked #169 of 327 Hotels in Orlando
Glasgow
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Brilliant Location”
4 of 5 stars Reviewed May 13, 2013

We stayed for 5 nights knowing that we only wanted to visit Universal, Islands of Adventure and the malls. Room was clean and ticked all the boxes. Staff were helpful and there was plenty parking. There was a small swimming pool, which was nice to relax at one afternoon despite hearing the highway noise in the background! There was a TGI Fridays on site, which we used several times. The best bit for me was the fact that you could walk to Universal, which saved you the hassle and cost of parking. It probably took us a maximum of 15 mins, but from previous experience even once you've parked it still takes to 10 mins to walk to the main gates anyway. Would definitely recommend this hotel for a short stay.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, May 14, 2013
Thank you so much for sharing the great experience you had while staying with us at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We hope to welcome you back again very soon.
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1,160 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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English first
Runcorn, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 11, 2013

We stayed at this hotel for 14 nights and had a fantastic holiday. We initially booked a room with two double beds as we were four adults, mum,dad and two young adult daughters but on arrival we were very pleasantly surprised to be given an upgrade to a suite. This was huge with a good sized living room /kitchen (it even had a dish washer) large bedroom and separate bathroom and wash area.The furnishings weren't amazing but it was very clean, the beds were extremely comfortable with lovely soft linens and we couldn't fault the housekeeping. The hotel staff were very helpful, especially Valerie who we hounded for extra coffee on a daily basis (we drink a lot of coffee) and the girls and guys at the customer service desk who were very helpful at booking the shuttle services especially to Busch Gardens as I'm useless on the telephone. A very big thank you to Angela on shuttle service A who was amazing and could drive for formula 1, she was so friendly and gave us many a giggle after a long day at the parks.
This hotel is very close to Universal and an easy 15 minute walk, maybe with very young children it would be easier to take the shuttle bus as there is a very large road (8 lanes) to cross but there is a good crossing giving you plenty of time.
Attached to this hotel was a TGI Fridays which we used a few times. Evenings were fine but we had buffet breakfast one morning and this was not very good. When I went to get my meal there were no plates or bowls left and hardly any food. A word with the service staff and crockery did arrive but I was left waiting by the hot table for a good five minutes before the top up food arrived. Maybe they were having a bad day but we didn't breakfast there again.A better place was the Golden Corral, about a five minute walk, which had a brilliant buffet selection.
One day it absolutely bucketed down with rain and we got soaked so we made good use of the laundry facilities. $2 gave 60 minutes in a very large dryer which was brilliant. We were also able to use the computer room free of charge to print off our boarding passes for our return journey.
The hotel pool was not very large but we loved it as we mostly had it to ourselves.
So all in all we would rate this hotel as excellent, brilliant location,trolley stop right outside for going to I drive, comfy beds, free wi-fi, nice friendly staff and not a bad price. If we are ever able to holiday in Orlando again we will definitely stay here.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, May 14, 2013
Thank you for the review! We are thrilled that you enjoyed your stay with us at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We look forward to having you stay with us again next time you are in the Orlando area.
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Rostraver, Pennsylvania
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 9, 2013 via mobile

We chose this location for the proximity to Universal. While the shuttle service from the hotel was not very convenient, it was rather pleasant walk, approximately one mile along a scenic Pathway. The rooms were large but the beds were small. overall very good value

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, May 10, 2013
Thank you for taking the time to write your review for our future guests to read. We take pride in our service here at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We are proud that you had a wonderful stay! We invite you back to stay with us again next time you are in the Orlando area.
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NSW Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 8, 2013 via mobile

This was a pretty average Holiday Inn, quite old & dated, but the rooms were a good size. Check in and out was quick and all of the staff were very helpful. We stayed here because of its proximity to Universal and because we didn't want to stay at one of the resort hotels. The carpet in the room was old and had stains on it but we were really only there to sleep as we were out & about during the day. We had been travelling around for three weeks so we appreciated the guest laundry facilities we were able to access for a fee. We used the free shuttle to get to Universal, however we didn't want to wait until 7.00pm to get the shuttle back to the hotel as we were too tired to wait. Perhaps an earlier shuttle might be appreciated by guests who don't want to stay until the park closes. We ate at TGIF a couple of times and this was good as it was attached to the hotel. All in all a good hotel for those who want to visit Universal.

Stayed May 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, May 10, 2013
Thank you so much for sharing your recent stay experience at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. Please visit us again next time your travels take you to the Orlando area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 8, 2013

We stayed at the hotel for two nights: the location is truly great: 15 mins very pleasant walk from Universal Studios and Island of Adventure along a park and a canal. The room was large (we got upgraded to a suite) with a comfortable bed, however the bathroom facilities are in need of some upgrading. The breakfast at the TGI Friday's was rather disappointing, so the second morning we just had a coffee at a bakery at the Universal Studios and it was far more satisfactory. The corridors need some freshening up as well as lifts. Overall, due to location, the hotel can be recommended. What is also useful is ample and free (!) parking soaces, as well as free internet for Priority Club members.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, May 10, 2013
Thank you for taking the time to write a review about your recent stay with us at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We look forward to having you stay with us again next time you are in the Orlando area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 7, 2013

I stayed two nights at the Holiday Inn & Suites at Universal Orlando May 2-4. I had not stayed at a Holiday Inn since I was a small child. I was pleasantly surprised. The lobby area wasn't huge, but was nice. There were two sets of elevators, which was really nice since I was traveling with a group of 175. The hotel staff did a great job of getting our large group checked in quickly. They also provided, for a fee, a wonderful hot breakfast for us each day in one of their large banquet rooms. The breakfast included eggs, bacon, pancakes, waffles, cereal, juice, coffee, etc. Again, our group paid extra for this delicious spread. The rooms were huge! Two double beds with four pillows, a nice flat screen TV, a refrigerator, a microwave, coffee maker, iron & ironing board, a large desk, a nice comfy chair and ottoman, and free wifi! The bathroom was a little small, but had p,entry if towels, shampoo, lotion, soap & hair dryer. The room was very clean and comfortable. You could hear a little sound from the the hallway and surrounding rooms, but I was with a large group of teenagers, so under normal circumstances it might not be too bad. Overall, I would definitely recommend this hotel, especially if you want to be close to Universal without staying on property at one of their official hotels.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, May 8, 2013
We appreciate you taking the time to write and share such a wonderful review at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We look forward to seeing you again soon next time your travels take you to the Orlando area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milford, New Hampshire
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 7, 2013

We recently stayed there with our 19 yr. old daughter (same room). Reception & consierge were very polite & friendly. Housekeeping very accomodating. Beds were very comfy, We had a little trouble with the tub faucet not shutting off, which was immediately taken care of. Universal was a short 15-20 minute walk from the hotel. TGIFriday's is there connecting restaurant which had a wonderful breakfast buffet (cost didn't include beverages however). Only thing I would change would be getting an extra room for our daughter :-)

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review, May 10, 2013
We appreciate you taking the time to write and share such a wonderful review at the Fresh, Fun, and Affordable Holiday Inn & Suites Across from Universal Orlando®. We look forward to seeing you again soon next time your travels take you to the Orlando area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn & Suites Across from Universal Orlando

Address: 5905 Kirkman Road, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Best Value Hotel in Orlando
#138 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Official Description (provided by the hotel):
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, Sea World and Wet n' Wild. Complimentary Limited Scheduled transportation to Universal Orlando, Sea World and Wet n' Wild. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 12,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 
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Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando

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