We stayed here the from March 7th to the 11th. We were fully aware of the resort fee so that was not an issue for us. The room was nice and clean, the beds very comfortable. There are many restaurants around the area and you are a few minutes from Downtown Disney. One the second night we were there, I went to sleep around 11pm....soon after I heard in my sleep a woman talking and some beeping noice..when I opened my eyes and woke up I realized that the fire alarm was going off! Imagine being sound asleep and waking up to that at 12am! Had to run around the room waking up my two small kids and my husband, we were in a panic. As we walked out of the room, you could see everyone else coming out of their room as well, everyone panicked, no one from the hotel on the floor to say what was happening. Everyone scooted down the stairs and once on the first floor is when you saw employees escorting everyone out into the cold of the night (57 degrees)...the building's guests were led to the outside of their ballroom until the fire department and cops showed up. We saw another guest actually carrying his disabled brother trying to find someplace to put him down since they had to leave the wheelchair in their room. Not one of the staff members came to say what was happening or even help out this other guest. Once the fire department deamed it was safe to go back inside, all we were given were apologies and told to go back upstairs......do you think we were able to sleep all night long??? NOT. It turns out on the first floor of building 3, their is a laundry room. Obviosuly something happened, but we were never told what. I called the front desk the next morning to ask what the hotel was going to do to compensate for such a dreadful night...the girl who answered offered her apologise and explained that there was no danger but that she could take off the resort fee....i found this very insulting...While I understand that these things may happen, such a huge brand as Sheraton should have done more for their guests after the night debacle. I didn't want to argue with anyone since I was already in a bad mood from lack of sleep....the rest of the nights were spent trying to comfort my kids and explaining to them that nothing would happen....what a crappy vacation. Will notbe coming back to this brand of hotels....so dissapointing.
- Official Description (provided by the hotel):
- Located just a few blocks from the Downtown Disney entrance to Walt Disney World Resort, our Orlando Resort features a full service spa, family suites, two pools, kids activities, complimentary Wi-Fi, and free transportation to all Disney Theme Parks. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Safari Orlando
- Sheraton Orlando
- Orlando Sheraton
- Sheraton Safari Hotel