My wife and I stayed at this hotel last week. The Sheraton appears older, but it nicely remodeled and updated. The property was well maintained and the pool area is very nice (Important note...the pool stays open to 11 p.m. and the music and noise were significant inside the room). We liked the location as it is near good restaurants, shopping and only a few miles from theme parks. The staff was friendly, but the front desk seemed uniformed and lacked expertise in handling questions about the area and one issue I will describe shortly. At check in, we asked if the lady working the front desk if could tell us where the Mariott Courtyard was located as we knew it was close by. Neither attendant could tell us, but when we parked our car we saw it was literally next door! We experienced similar results when we asked the front desk for dining suggestions; however, the consigliere was a bit better but only had little business cards for various eateries and was not very forthcoming with recommendations. We got the feeling they were more concerned with being politically correct than us having good information. The second issue we faced was maid service. The first day we left a "do not disturb" card in the door and they cleaned our room leaving the card on the desk. Two days later we arrived back around 9 p.m. and they had not cleaned our room or serviced the coffee bar. You pay a $15 dollar per day resort fee for bottle water, coffee and internet in the room so we called the front desk. The attendant did not think she could do anything about it as the time was late, but when I asked for a credit she indicated she would get back with me. A bit later our room was serviced. For the price, you can stay at hotels that offer breakfast and better service. Our friends were next door at the Marriott so we know!
- Official Description (provided by the hotel):
- Located just a few blocks from the Downtown Disney entrance to Walt Disney World Resort, our Orlando Resort features a full service spa, family suites, two pools, kids activities, complimentary Wi-Fi, and free transportation to all Disney Theme Parks. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Safari Orlando
- Sheraton Orlando
- Orlando Sheraton
- Sheraton Safari Hotel