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“Beautiful Room! Upscale decor that stands out from all other Orlando timeshare resorts!” 5 of 5 stars
Review of Sheraton Vistana Resort - Lake Buena Vista

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Sheraton Vistana Resort - Lake Buena Vista
3.5 of 5 Hotel   |   8800 Vistana Centre Drive, Orlando, FL 32821   |  
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Ranked #38 of 328 hotels in Orlando
Philadelphia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
“Beautiful Room! Upscale decor that stands out from all other Orlando timeshare resorts!”
5 of 5 stars Reviewed September 4, 2011

I asked for a remodeled room & was lucky enough to be placed in the Fountains section. I'm not kidding when I say my mouth dropped open when we walked into the room. The granite countertops and general decor was so upscale compared to other timeshare resorts in Orlando. We go to Orlando every year & I've stayed at many different timeshare resorts, but I will definitely come back to the Vistana Resort! I had no problem whatsoever at check-in, but again, we did go in the slower off-season. We are taking family members with us this November, and I purposely chose the Vistana Resort - I am the "planner" for the group & the pressure is on to select a nice resort w/large rooms & amenities for kids. I am sure they will be so surprised when they see how spacious, clean & lovely the rooms are here! Trust me, this stands out from all the others!

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review, September 6, 2011
Thank you for taking the time to share your wonderful vacation memories with Trip Advisor.
We appreciate your comments and valuable feedback.

WE have worked very hard for the past 2 years to renovate the entire resort, and we are delighted to know that you enjoyed our spacious, comfortable villas, and the many amenities.

We look forward to welcome you again, as it will be our pleasure to oversee your upcoming trip.

Thank you again for recommending the Sheraton Vistana Resort to your friends and families.

Respectfully yours,

Dassie Shuta, SVO Management, Inc.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (597)
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English first
Grimsby, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 4, 2011

We are from the UK and went with Virgin Holidays. Having been to Orlando many times before this is the best place yet and ticked all the boxes. Perfect location, only minutes away from Downtown Disney and Crossroads shops and restaurants. Disney theme parks maximum of 15 minutes away. We had a top floor 2 bedroom apartment in Cascades which was immaculate. We used the cascades swimming pool near us every day which was fantastic and enjoyed the 4pm to 6pm happy hour at the pool bar which gave great savings on cocktails and draft beer. The whole site was extremely clean and we were amazed how many staff worked there keeping everything to a very high standard. Good on site security gave piece of mind.
The only minor criticism is the lack of supervision at the pools which resulted in some people ignoring the pool rules; taking glass bottles into the pool area, drinking in the pools and smoking. To be fair, saw a security chap once going around and politely asking them to remove glass bottles.
Would definitely recommend this resort and would use ourselves again.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review, September 6, 2011
It is with delight that we read of your positive and caring observations from your recent vacation at the Sheraton Vistana Resort.

Your comments were already shared with our Management Team as we continue to raise the bar for our guests' expectations.

Glad to know you enjoyed our spacious and newly renovated villas, pools, and the variety of amenities! We look forward to welcome you again for many years to come.

Thanks again for the positive comments shared with Trip Advisor, we appreicate your time.
Best Wishes and a safe summer.

Regards,

Dassie Shuta, SVO Management, Inc.
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stamford, ct
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 1, 2011

We exchanged through RCI into a 2 br/2 bath at this resort. Our unit was really nice! The decor was modern and everything looked new. We were on the first floor in the Cascades section in building 9. We traveled with friends who were two floors above us and their room was just a nice as ours. Each unit also had a screened in porch/patio and while we weren't out there much it was a nice amenity. The resort is huge but we didn't mind exploring. There were two pools within walking distance to our unit. One with fountains, a water fall and a traditional pool section. The other a very large traditional pool with I believe a hot tub. Since we traveled with kids the fountain pool was more fun for them (the water temperature was also cooler so I preferred this pool too). They have plenty of towels and chairs available for the guests. If I could make one suggestion maybe it would be that a few more table with umbrellas for shade might be nice at the fountains pool. The other pool, by Zimmie's, had plenty of umbrellas and a shady area.

The rooms were great with big lcd tv's in each room and a Bose dvd/stereo in the living room. The beds and bedding were comfy, there were plenty of bath towels, the a/c was perfect and our room was nice and quiet. Although my kids' room on the hallway side I believe was a little noisier but that's always the case.

They provide plates, glasses, silverware, dish soap, dish rag and dishwasher detergent. We also had a stackable washer/dryer. If I could make one suggestion it would be that they should provide coffee filters in the rooms like our timeshare on Cape Cod. Not a big deal but it would be convenient.

Overall I would highly recommend this resort. I truly had a pleasurable experience and would definitely go back!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review, September 6, 2011
Many thanks for taking the time to share your impressions of the Sheraton Vistana Resort.. It is a delight to know that you enjoyed accommodaitons in our lovely, newly renovated Cascades.

Thank you for your valuable feedback and observations shared with Trip Advisor. .We look forward to welcome you home soon, as it will be our pleasure to oversee your next visit.

Again, thank you for your recommendation to your friends and families. Your comments will be shared with the Management team for future consideration.

Warmest regards,

Dassie Shuta, SVO Management, Inc.
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Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 1, 2011

Okay here is the deal, we came down to attend the ESPN events and stayed at West Gate near ESPN our first seven days. The last three days were at the Sheraton Vistana. Man, I loved the Vistana overall. Big spacious area but it was still a quiet place for a nice romantic walk while the kids walked ahead. Clean and comfortable beds. Nice! Nice! Nice! Plenty of room for 3 kids and 2 adults. This makes the 3rd resort I've stayed in and this is my #1

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review, September 6, 2011
Your comments through the Trip Advisor was astounding ! With thanks and much appreciation for the warm, sincere comments for the famous Sheraton VIstana Resort!

We are very proud of our product, our service, our staff and the many amenties we have to offer to our guests.

We look forward to welcome you and to serve you for many years. It will be our pleasure to oversee your next visit with us. Our service makes the difference.

Thanks for sharing your wonderful experience with other ESPN Event Planners
Best WIshes and a safe summer.

Regards,

Dassie Shuta, SVO Management, Inc.
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Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 1, 2011

The resort is newly renovated. Our one-bedroom villa includes a kitchenette. The room is very comfortable, clean and well-furnished.The staff are friendly. Will stay again if go there next time!!!

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watford
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 31, 2011

We are a family of five and stayed at the resort as part of our Virgin package holiday. The apartment was well furnished, clean and very large. I would highly recommend it.

We rejected the first apartment we were shown to because it was on the top floor, which involved three flights of stairs and I had advised the receptionist at the time we checked in that I was disabled. But when we complained it was changed to a ground floor room in a block (The Lakes I think), which was also fairly close to the pool.

I would add that whilst the first room we were shown was of a very high standard it did seem a little noisy as it was close to the interstate so maybe when booking ask for a block near to a pool - there are several - and away from the interstate.

We did attend a timeshare presentation and received $125 for going. It was worth it for us but be warned this is a hard sell, and they don't take no for an answer easily. However, none of these comments should detract from the fact that we had an excellent stay at this resort, which is in a great location to enjoy the theme parks, especially Disney World and Universal.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richardson, Texas
1 review
4 of 5 stars Reviewed August 30, 2011

We spent a week here with friends and had a great time. The resort was pretty convenient to both Universal Studios and Disney World and near my favorite restaurant, Bahama Breeze! The disposal went out while we were there and maintenance fixed it very promptly. Check-in was a little slow, but I think we arrived at the same time as a lot of other big groups.

We were in a time share, so we didn't have much room service and had to request things like toilet paper, but it was delivered to us very promptly. Overall a really great stay.

  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review, September 6, 2011
Thank you for taking the time to write and share your experience sourrounding your recent vacation at the Sheraton Vistana Resort.

We appreciate your comments shared with Trip Advisor and it was a delight to read that our staff took care of your villa needs -

Yes, we are most famous for our location, amongst many other amenities. We invite you to visit us again, and let us oversee your upcoming travels to the Centra Florida area.

Warmest Regards,

Dassie Shuta, SVO Management, Inc.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sheraton Vistana Resort - Lake Buena Vista

Address: 8800 Vistana Centre Drive, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Orlando
#32 Family Hotel in Orlando
#38 Top resorts Hotel in Orlando
#51 Romantic Hotel in Orlando
#107 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Vistana Resort - Lake Buena Vista 3.5*
Official Description (provided by the hotel):
Each villa features Sheraton amenities and special touches, like bathrooms with whirlpool tubs and screened-in patios or balconies. Close to theme parks, exceptional golf and world-famous beaches ... more   less 
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Also Known As:
Sheraton Orlando
Sheraton Vistana Orlando
Vistana Resort Orlando
Sheraton Vistana Resort Lake Buena Vista
Sheraton Vistana Resort Florida
Sheraton Vistana Resort Orlando Florida
Orlando Sheraton
Sheraton Vistana Florida
Sheratons Vistana Resort

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