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The Peabody Orlando: Traveler Reviews

4.5 of 5
9801 International Drive, Orlando, FL 32803
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The Peabody Orlando
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Ranked #38 of 330 hotels in Orlando
Most recent review
5 of 5 stars Reviewed January 21, 2013
Joli1203 Orlando, Florida
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1,482 reviews from our community

Traveler rating
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Families
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Beautiful hotel”
5 of 5 stars Reviewed January 21, 2013

Great experience. Beautiful room with a great view of the pool deck and skyline of International Drive area. Convenient walking distance to Pointe Orlando (Capital Grille, Maggiano's, BB King's, movie theater, etc), also nearby Miller's Ale House. Comfortable bed & nice big bathtub!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
150 reviews 150 reviews
18 hotel reviews
Reviews in 32 cities Reviews in 32 cities
84 helpful votes 84 helpful votes
“OK to stay here for a conference, not for family vacations”
3 of 5 stars Reviewed January 20, 2013

The place was definitely impressive. The Peabody is a huge complex and they run conventions here. The rooms were spacious and clean, and the mirror in the bathroom has a TV hidden in it that turns on and you can watch (instead of reading the newspaper when...). The view was magnificent from my 23rd floor and the pool below at night, when lit up, was gorgeous.

But that was it. I can't say that I felt the amenities in the room, other than free wi-fi, was overwhelming. It wasn't. Couldn't even make myself a cup of coffee. The pool area outside was pretty nice, and that was a bonus. The waterslide requirements pretty much excluded kids less than 4 feet tall, so that was no fun if you were a family with young kids. The restaurant in the basement looked nice, but no breakfast - brunch buffet only at $25, so we had to go to the in-house more casual dining - the B-line diner, which was good and fast and friendly. And it was packed. It was pricier than usual, but likely better than the brunch place. A bowl of cereal was $7 though. The work out facilities were huge and that was a bonus, but the equipment was standard, and looked a bit dated. No headphones when I went to work out - which is annoying.

The parkade was pretty far away if you wanted to self park, and valet parking was $25. At night, I would not feel safe for women to walk back along that dark path to the hotel from the parkade. Mugging or worse.

Overall, I would stay there if I was at a conference, but there are better choices for families.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarshallKelberman, Director of Rooms at The Peabody Orlando, responded to this review
January 24, 2013
Dear pw0867:

Thank you for your review of our hotel, I am glad you enjoyed your guest room accommodations. I can appreciate the need to stick with your fitness regime when traveling, so I am pleased to know you enjoyed the pool and fitness center too. I value your feedback on our amenities, which is important as we continuously consider product improvements.

I want to assure you that the safety and security of our guests is a priority. This would include following the manufacturer’s suggested minimum height for users of the slide. And, while we utilize a myriad of security equipment and practices, every associate is trained with security in mind. These measures are in place throughout the property to maintain a safe and comfortable environment for all guests.

We are happy to include you in our communications for special rates, simply visit our webpage to sign up for these emails. I look forward to seeing you again when traveling for business but hope you will consider The Peabody Orlando when planning a family trip to our area.

Sincerely,

Marshall Kelberman
Director of Rooms, The Peabody Orlando
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Lexington, Kentucky
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
“Great accommodations--”
4 of 5 stars Reviewed January 20, 2013

We booked a room on Expedia on the fly as we returned from Port Canaveral. The facilities at the Peabody are very nice. Front desk staff went out of their way to be helpful during a crazy rush of check-ins prior to a bowl game. Our room was not ready yet, but they called us to let us know when it became available. The room was clean and very comfortable. We were very happy with our stay with one exception--we left a pair of sunglasses in the room, and called to inquire as to whether they were turned in to lost and found, but they were not.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarshallKelberman, Director of Rooms at The Peabody Orlando, responded to this review
January 24, 2013
Dear Wombat21:

I’m glad we had the opportunity to host your family visit and that you enjoyed your great accommodations. I appreciate your business but regret we were not able to locate your glasses. I will follow up with our lost and found security officer to determine if they have any new developments on your claim. When traveling back to our area, I hope you will include The Peabody Orlando in your travel plans.

Sincerely,

Marshall Kelberman
Director of Rooms, The Peabody Orlando
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alameda
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Would not stay here if not business”
4 of 5 stars Reviewed January 20, 2013

Went to Peabody as part of convention. Very close to convention center. Reservations all handled well. Easy check in and very attentive staff.
Room size was good and good ammentaties. Best part of the hotel for me was the lap pool. There was usually no wait to access the two lanes.
Hotel restaurants and convention food was good. Nice work out room.
Overpriced so would only stay here for business not with family for vacation.
Also no free shuttle to Disney was a big minus-usually included in surrounding hotels

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pseudomonas about The Peabody Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarshallKelberman, Director of Rooms at The Peabody Orlando, responded to this review
January 21, 2013
Dear pseudomonas:

Thank you for sharing your stay experience with me. I am pleased to know how you enjoyed our lap pool, it has become a favorite spot of mine, and that our hotel met your needs. I appreciate your feedback on our products and hope we have a future opportunity to welcome you back to The Peabody Orlando. Perhaps you would like to visit our website and sign up to receive email notifications of our special rates and exclusive offers.

Sincerely,

Marshall Kelberman
Director of Rooms, The Peabody Orlando
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Congleton, United Kingdom
1 review
4 helpful votes 4 helpful votes
“Got food poisoned and cockroach in room”
1 of 5 stars Reviewed January 19, 2013

The hotel is nice, not quite as nice as the Hilton next door thou! the rooms are spacious! the reception staff are very friendly! But i stayed there over the Christmas period and had Christmas dinner in their restaurant on Christmas Day anyway leter that night i was being sick and had diarrhea so visited the pharmacy they said it would be food poision so i complained to the hotel about it the hotel passed me on to their insurance person who said you can`t prove it was caused by the food in the hotel and that there was no other person who was sick! which was incorrect as i was told by a member of staff that someone else had complained. So as you can not prove that the restaurant made you sick even thou it was the only eating establishment i visited that day there is nothing we can do! In future i would not reccommend them but the Hilton next door is very good in all honesty its a better hotel anyway and the Rosen Shingle Creek is good too!
P.S. it appears that when i booked into the hotel i had an extra guest already in the room a cockroach which was running between the bathroom and the fridge but i was only moved room after insisting that i would not sleep in a room with roachs! (makes you wonder if they ever fumigated the room afterwoods?)

Room Tip: You want to make sure your room is in the newer tower rooms appear to be slightly smaller but are cl...
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with clever-hotels.com

Was this review helpful? Yes 4
Ask richard h about The Peabody Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarshallKelberman, Director of Rooms at The Peabody Orlando, responded to this review
January 31, 2013
Dear richard h:

I value your business and appreciate the opportunity to address your concerns. I regret hearing about your experience at our hotel and want to assure you that the safety and comfort of our guests is our priority. This extends to all food products we make here or come to us prepackaged; and we have an extensive process in place to ensure we are meeting and exceeding the guidelines of the State Health Department.

While this does not change the situation you describe, I hope our practices reassures you that we take food safety very seriously at The Peabody Orlando. I welcome your call should I be able to assist you with any further concerns.

Sincerely,

Marshall Kelberman
Director of Rooms, The Peabody Orlando
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about The Peabody Orlando

Also Known As:
The Peabody Orlando Hotel Orlando
The Peabody Orlando Hotel
The Peabody Hotel Orlando
Peabody Orlando
Peabody Hotel Orlando
Peabody Hotel Orlando Fl
Address: 9801 International Drive, Orlando, FL 32803
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotels in Orlando
#23 Business Hotels in Orlando
#24 Romantic Hotels in Orlando
#42 Family Hotels in Orlando
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The Peabody Orlando is a custom-built Orlando hotel catering to the meetings and conventions industry nationwide. The hotel is a masterpiece of contemporary design and luxurious decor and furnishings. Since opening its doors in 1986, The Peabody Orlando has established itself as the Orlando convention hotel of choice for the nation's professional meeting planners. As one of only two Forbes Four-Star, AAA Four Diamond hotels in the entire city, our luxury accommodations match world-class lodging with a convenient setting: -Conveniently located in the midst of the 7-million-square-foot Orange County Convention Center, and the only hotel located directly across the street from the center's main entrance. A short drive to Walt Disney World, Sea World, and Universal Orlando -Just 15 minutes from Orlando International Airport (MCO) Our Orlando convention center hotel exudes relaxed elegance, and the warmth of Southern hospitality. The ideal location for association and corporate meetings and conventions, it is further enhanced by the whimsy of the Peabody Ducks, and their world-famous march on the red carpet at 11 a.m. and 5 p.m. daily. ... more   less 
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