I read dozens of reviews for this resort prior to booking our weeklong stay here and after arriving here with my family of 4 we were pleasantly surprised at how spacious, clean, and well equipped our unit was. There were none of the limitations or inconveniences you would find in a standard hotel room. Very tall ceilings throughout the unit enhance the roominess. 2 bathrooms really made life easier. I felt right at home in the full kitchen and aside from our days in Disney we didn't eat out once the entire week. Daily towel service is $6 and we found it worthwhile. On 2 days we didn't get the towels but we called and someone showed up in minutes with fresh towels. We noticed on our bill that we didn't get charged for towel service for the 2 days we had to call for towels. NIce gesture. We were on the top floor of bldg 1. A good location close to the pool and breakfast. The pool is heated and we all really enjoyed it. Noise levels on the top floor are definitely less. As far as noise is concerned we never heard the neighbors adjacent to us. If you stay in bldgs 1 or 2 you can expect to hear loud conversation and kids' voices coming from the pool area. Also be aware that there is light instrumental music broadcast around the pool area until 11pm every night. We ate the free breakfast every morning. The breakfast foods are pastries, muffins, bagels, toast and cereal. Coffee, juices and milk are on hand too. The indoor breakfast area is a bit small but less crowded if you go earlier. Our one unresolved complaint was the lack of a decent wireless internet signal in our unit. We had 2 ipods and an ipad and could pick up a connection in our unit only 10% of the time. Signal was a bit better around the pool area and the lobby. Other reviews I read mentioned good wifi so maybe our unit was an exception. The staff we encountered were helpful and nice. We did not use the shuttle. Only a few minutes' drive to Disney. We loved our stay at WQ. My kids were very sad to leave. Would most certainly stay here again. A great value and a positive experience.