Arrived way earlier than the check-in time and pleasantly surprised to find our room was all ready for us. We checked in online, so all our room keys were prepared, making the physical check in process a breeze. Upon entry, the carpets were still damp from being shampooed, but left the ceiling fans on and balcony door slightly ajar, and by afternoon, it was dry.
Lobby: Kidani's lobby is much smaller compared to Jambo House and lacks the wow factor.
Rooms: We stayed in a 2 bedroom villa in Kidani Village overlooking the savanna. The rooms were spacious, layout well thought-out, modern and clean. Our sauté pan had a deep scratch in it, but housekeeping came within 15 minutes to replace it with a new one once we notified them. The local market at the lobby had the usual breakfast items at reasonable prices to purchase so we could save a little by preparing the first meal of the day in the villa. We chose to stay at Kidani instead of Jambo House because their two-bedroom villas have 3 bathrooms vs 2 at Jambo. It was comfortable for three families (with 5 kids in total). Although Jambo House is where the main entertainment and food is, we liked the quieter Kidani Village and the walk over to Jambo is not bad at all. Worse comes to worse, just take the shuttle bus or drive over. Oh, and wi-fi signals were surprisingly strong for a resort this size (well, our room was fine anyway). Our room was right above the pathway to the pool, so we lucked out in terms of not having to walk far to get to it.
Amenities: Washer and dryer was a nice convenience. Only comes with one load's worth of detergent, so plan ahead and buy your own or bring some from home. Bathrooms were well stocked with toiletries as well. Kitchen was fully stocked with pots, pans, utensils, etc if you choose to prepare your own meals. If you're staying as time-share members, room service comes on the 4th day to replenish supplies, linens, etc. As hotel guests, the rooms are serviced daily.
Food: Both Jambo and Kidani have their own on-site restaurants, so there's no lack of sit down service if that's what you crave. We only went to the buffet at Jambo House, so that's the only one I can review.. it had something for everyone, so we all left there full tummies with smiles on our faces. There's also more casual dining places by the pools for quicker "fast food" service (usual themepark fare: burgers, salads, kids meals, etc).
Gyms: Both areas have them, next to the pools. Both well equipped. Folks staying there and staff are super friendly and courteous!
Pools: Kidani has its own pool and slide separate from Jambo (guests can use both). Jambo has a bigger pool, but also more crowded. Daily flyers are packed with poolside activities for the kids in both pool areas. At 7p each evening, Disney cast members bring out the marshmallows for roasting.
Garage: underneath the hotels! Keeps your cars cool in the summer. Once you figure out what part of the complex you're staying at, it's no effort to know where to park to be closest to your quarters. Each section is named with Lion King characters.
Savannas: If you're going to spend the money to stay at this resort, don't skimp now. Worth the little extra to get savanna views. Our kids really enjoyed waking up and seeing giraffes and ostriches, etc wandering right out the windows and balconies. The animal caretakers spread their food throughout the savanna to lure the animals all over the space to insure all guests can have the best chance to see the animals as close as safely possible (no, animals are not within touching distance). Warning though.. guests are not allowed to throw food or objects to the animals. There are cameras overlooking the savannah. Savannas at Kidani and Jambo have different animals, but there are plenty of opportunities in common areas to view them. Disney has plenty of knowledgeable staffers to answer any questions about the animals and their habitats.
Morning of check out, we utilized Disney's onsite airline checkin services at the lobby and got our boarding passes and checked in our luggage so our time spent at the airport was less. Yay!
Possible gripes, but really non-issues for me: TV signal is still analog and not high-def, but no matter, we weren't there to watch television anyway. It is one of the farther resorts on Disney property, so the drive or shuttle bus rides to the other parks takes a few more minutes longer, but not a problem really. We used both car and shuttle bus to get around with no kids whining, and it wasn't an issue since both options were air-conditioned.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.