Been there done that, really expected so much more for the money. Front desk service, horrible. To add insult to injury after a long day at the parks the line to check in was ridiculous as the management just walked by in and out the rear door behind the desk making like everyone there was invisible. Never even an attempt to staff the check in counter with additional help, very sad AK Kidani. The pool and the fitness center were too small, do yourself a favor and walk over to Jambo House so much better. Same animals everyday and when an occasional giraffe or zebra came into the savanna they were chased out. Glad we did it but would never stay here again, and don't even think about requesting a later check out even by an hour. We felt like they had our money so we were not valued guests. Positives, housekeeping were excellent and friendly the best employees on property. Parking under the building was great also, so that was a plus. Sherberth Road, get to know it right outside of AK, took to 192, Super Target and restaurants everywhere, gave the wallet a bit of a break!