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“Reliable.” 4 of 5 stars
Review of Hilton Ocala

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Hilton Ocala
3.5 of 5 Hotel   |   3600 Southwest 36th Avenue, Ocala, FL 34474-4474   |  
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$25 Credit + Breakfast
Ranked #7 of 36 Hotels in Ocala
GreenLeadersGold level
miami, United States
1 review
“Reliable.”
4 of 5 stars Reviewed September 20, 2013

the reservation was there when we arrived, and the room was ready. the amenities are well kept, and the personnel is courteous and knowledgeable. most likely we will coming back and recommend it to friends.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl K, Manager at Hilton Ocala, responded to this review, September 28, 2013
Your quick and concise review is appreciated. Taking care of the basics is something others sometimes forget but at Hilton Ocala we strive to make your stay perfect from the moment you walk through out door until the time you leave.
If we ever fail at that mission, we always appreciate every guest approaching us and letting us know where to improve. Safe Travels
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795 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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English first
Satsuma, AL, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 19, 2013

Clean, convenient, friendly staff, reasonably priced, excellent food in the resturant. Esay to find, just off the interstate, friendly and accomadating personnel at the front desk, resturant & executive lounge. Would probably stay there again if in the area or passing thru on business.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl K, Manager at Hilton Ocala, responded to this review, September 28, 2013
Thank you for the kind words....you seemed to cover everything you touched while staying with us. Even though we are by the interstate, our enormous multi-acre property includes the beautiful oak-lined 6-acre grass paddock "back yard"...perfect for a morning stroll, walking the pup, or just taking in the sunset. Look forward to your return visit.
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Tampa, Florida
Top Contributor
97 reviews 97 reviews
70 hotel reviews
Reviews in 51 cities Reviews in 51 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed September 18, 2013

This is an aging Hilton hotel in Florida's horse country. The front desk staff were stiff and mechanical, professional but not welcoming. They did not welcome me as a HHonors member (diamond) and quickly declined my request for a room up grade - come on, at least pretend to check availability.
My room on the 5th floor was aged; signs of wear visible on all of the hard furnishings. The room was clean and the bed comfortable.
The breakfast buffet was among the best I've ever experienced and the hotel let me eat for free as an HHonors member.
This was my 3rd stay here this year. Each stay has been for business and the hotel met my basic needs each time. Not sure if I'll return to this property.

Room Tip: The best rooms are on the executive floor.
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl K, Manager at Hilton Ocala, responded to this review, September 19, 2013
As always...we appreciate the candid comments and feedback from our guests. This is what allows us to get better and make sure each next stay is better than the previous. We take a great deal of pride in being the leading hotel and conference center in the area for the past 25+ years...and the continuous upgrades and care to our property is reflected in the many, many great comments we receive.
Our Hilton Honor members are our most valuable friends, and the diamond level certainly gives you perks above and beyond the everyday VIP treatment we strive to give every guest. If we failed in that regard, that is not our normal approach to total guest satisfaction.
We have shared your comments with our team and can ensure you that attention will be taken to improve the every day bumps and bruises that our furnishings can show. We certainly look forward to your next visit, and ask to see the manager on your arrival so we can say hello in person.
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TN
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 17, 2013

I have had family in Florida for my entire life, and remember when the Hilton was pretty much the only hotel there. Got a great deal on priceline, so ended up staying there for 3 nights when we were moving our son to Ocala for college.

We were very happy with the rooms~very clean, courteous front desk clerks. Just an altogether great stay! Booked an additional room, had no problems getting them adjoining.

The grounds are BEAUTIFUL! We didn't have a lot of time to explore, but were able to see the resident Clydesdale, Buddy, from our room :)

Room Tip: Pool view, parking lot view, or Club level available.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl K, Manager at Hilton Ocala, responded to this review, September 19, 2013
Welcome back to Ocala! We are so glad the staff was able to accommodate your need for an adjoining room during your stay. Next time you are here (and with a child now attending College of Central Florida I have a feeling that may be more often) make sure to take a stroll around our 6-acre grass paddock and say hello to Buddy in person. Take an apple or carrot and he's your buddy for life. LOL
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Birmingham, Alabama
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 15, 2013

I was very happy to find this Hilton in Ocala, FL. I've stayed twice now and both visits have been great. The location is very close to restaurants and shopping. It is tucked away far enough that you don't hear any highway noise. The breakfast is good too. I will definitely stay here again.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl K, Manager at Hilton Ocala, responded to this review, September 16, 2013
we greatly appreciate your comments and the fact that you have stayed with us twice recently. It's interesting that your experience also mentions just how quiet this wonderful "resort feel" Hilton is, when actually we are located barely a quarter-mile from I-75.
Our expansive property, dense tree-lined buffer, and large 6-acre "back yard" all help isolate us from the hustle and frantic pace just a short distance away.
drop in and say hello the next time here -
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Frederick, MD
1 review
5 of 5 stars Reviewed September 14, 2013

Quick access to highway, great atmosphere inside the hotel. Nice pool, good food at restaurant....nice bar to hang out at in the evening. They own a Clydesdale too and its a lot of fun to see him up close.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl K, Manager at Hilton Ocala, responded to this review, September 16, 2013
Thanks for covering so quickly what we feel is so wonderful about our little piece of paradise in the heart of Florida. Since Ocala lays claim to being the horse capital of the world, it';s only natural that our mascot Buddy represents all his equine friends here at Hilton Ocala.
You can find Buddy at the rear of our 6-acre oak-line grass paddock, after enjoying the perfect dinner from Chef Randall in Arthur's Restaurant, the Starting Gate Bar & Grill, or relaxing on the poolside terrace.
Hurry back and see us soon.
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Athlone, Ireland
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 11, 2013

Stayed here the night before leaving from Orlando airport. Staff were helpful, room was nice, pool area was good, and my daughter loved visiting the horse. There was music in the pool area the night we were there, which was good, and it stopped about 10pm so did not keep guests awake.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl K, Manager at Hilton Ocala, responded to this review, September 16, 2013
Hi there...and thanks for visiting on a Friday on the way to Orlando. You discovered our Friday PARTY ON THE PATIO, with FREE live music, 2-4-1 drink specials, happy hour 5-7...every Friday from 5-9pm.
Glad your daughter had a moment to visit our own mascot "Buddy:...an impressive Clydesdale that is always happy to nudge our guests for a treat or simply enjoy a pat on the nose.
We look forward to hopefully seeing you again soon
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Additional Information about Hilton Ocala

Address: 3600 Southwest 36th Avenue, Ocala, FL 34474-4474
Phone Number:
Location: United States > Florida > Central Florida > Ocala
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Ocala
#3 Business Hotel in Ocala
#7 Family Hotel in Ocala
#7 Romantic Hotel in Ocala
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Ocala 3.5*
Number of rooms: 197
Official Description (provided by the hotel):
The Hilton Ocala is truely a "Piece of Paradise in the Heart of Horse Country." Located just off I-75 at SR200 you will find the area's most popular restaurants within walking or a short drive distance from the hotel. At the Hilton Ocala, you will find every comfort of home or office. Each room features comfortable, plush bedding, ample work-desk space, modern decor, and more. Our 8th & 9th VIP floors include access to our 9th floor VIP lounge with morning continental breakfast, evening appetizers, drink specials, and more.When it's time to relax, induldge in our large outdoor heated pool or whirlpool, or just relax on our enormous pool deck. If a little exercise is part of your day, take a jog outback in the glade and visit Buddy, our resident Clydesdale horse, and enjoy our outdoor fitness stations or workout in our well-equipped in door fitness center.The Starting Gate lobby bar is perfect for a cool beverage, dinner, or late night snack. Arthur's Restaurant is on of Ocala's most popular dining destinations open for Breakfast, lunch, dinner, and Sunday Brunch. ... more   less 
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Also Known As:
Hilton Ocala Hotel Ocala
Hilton Hotel Ocala
Ocala Hilton Hotel

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