We booked 2 rooms for 1 night on our way to Disney. We even had just the two conformation numbers. They said we booked 4 rooms and we politely said no, we just booked 2 rooms. We do this every year. There was only six of us. Me and my sister were sharing one with each of our daughters plus our parents had one. They kept going on how we did get four rooms and was acting like this was completely our fault and that reservations couldn't of possibly made a mistake. After about ten minutes of going back and forth they said they would take it off this time. We had been in the car for 14 hours and just wanted to get in to get to sleep. They made us feel that this was all our fault and did not apologize at all. I'm in my forties and travel 3 times a year and this is my first hotel review. I usually let things go but I've never encountered such rudeness. Many nicer hotels around here I would spend my money on. Not here.