This was my 4th stay at the Ocala Homewood Suites over a 3 year period, but somehow, the warmth seems to have gone from this property. I hope it was just my perception after a long tiring day on a somewhat somber trip..but I did not feel that I got personalized service or that anyone knew or cared that I was a repeat guest. I'm still giving this hotel a Very Good review because everyone deserves a second chance. I"ll give this hotel one. Hopefully I will once again notice smiles everywhere and friendly attitudes as in the past.
Some Pros I must mention: Mayra in the restaurant was great. The food was really good also both at breakfast and at the evening dinner. The hot tub was a perfect temperature, not too hot but not lukewarm like many hotels' hot tubs seem to be.
The hotel is well built and quiet, centrally located, and lovely decor.