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“Beds Are The Best” 5 of 5 stars
Review of Holiday Inn Hotel & Suites - Ocala Conference Center

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Holiday Inn Hotel & Suites - Ocala Conference Center
3.0 of 5 Hotel   |   3600 SW 38th Avenue, Ocala, FL 34474   |  
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Ranked #8 of 36 Hotels in Ocala
GreenLeadersBronze level
Tallahassee, Florida
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Beds Are The Best”
5 of 5 stars Reviewed September 24, 2012

This is now our choice hotel while staying in Ocala. The property is immaculate and the rooms are spotless. Wifi is fast.

The beds are Tempur-Pedic and the best I have experienced in hotels.

The staff is great. From check in to check out, they are attentive and very personable.

Location is close to restaraunts like Cracker Barrel, Red Lobster, Bob Evans, & Bonefish Grille as well as all of the usual fast food choices. In addition, the bar downstairs is well stocked and comfortabe.

I look forward to our next stay.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaswartz, Front Office Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, September 26, 2012
We are extremely happy that you have chosen the Holiday Inn & Suites – Ocala Conference Center to be your choice hotel when traveling through Ocala. We will maintain our dedication to our customers like yourself by continuing to provide you with immaculate rooms, fast wifi, extremely comfortable Tempur-Pedic mattresses and attentive and personable service from all of our staff members.

Next time you have the chance to stay with us, I hope you will have the opportunity to visit our in house Award Winning Restaurant, Sky Asian Fusion, for your dining needs. They provide a wonderful Asian Fusion Cuisine as well as a fully stocked bar.

Thank you for your continued loyalty and we also look forward to your next stay!
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237 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
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English first
Atlanta, Georgia
Top Contributor
82 reviews 82 reviews
10 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 15, 2012

I was in Ocala, FL on business with a team of 8. I was the "odd ball" that stayed at a different hotel. The rest of the team stayed at the Holiday Inn Hotel & Suites. They have the Sky restaurant on the top floor. Let's just say, I wished I had stayed at this Holiday Inn & Suites.

I was shocked when I met the team there for dinner one evening. First, the lobby of this hotel is something out of a magazine! I was just totally blown away at how beautiful if was. Then, when I arrived on the top floor at Sky, I thought I was in some big time metropolitan city! Sky is Asian influenced. The place is drop dead gorgeous! The food was fabulous and priced unexpectedly, very moderate.

I would highly recommend Sky and the Holiday Inn Hotel & Suites, at this Ocala location!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaswartz, Front Office Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, September 26, 2012
Well we wish you would have chosen to stay with us also, but I am thrilled you had a chance to experience Sky Asian Fusion, our award winning 6th floor restaurant as well as our “magazine” quality lobby. Your comments are too kind, as we keep our hotel beautiful so guests like yourself have a wonderful home away from home during your travels.

I hope your plans bring you back to our area so you will have that opportunity to be our guest for an evening or two and we can continue to show you the great hotel that we have for you to enjoy.
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Weston, Florida
Top Contributor
120 reviews 120 reviews
37 hotel reviews
Reviews in 66 cities Reviews in 66 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed September 12, 2012

From the minute you walk in you realize from the well appointed modern living room environment, awesome Asian restaurant, and beautiful interior that you are somewhere special. The only reason for a overall four is that the rooms are exactly what you expect from a HI with one noted exception THE BEDS! The memory foam mattresses are incredible. The gym leaves a lot to be desired but the rest of the hotel is awesome. The Asian Sky restaurant is a must. Book this hotel when staying in Ocala, you will not be disappointed!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaswartz, Front Office Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, September 26, 2012
We definitely try to provide a special environment so we can provide special guests like yourself a one of a kind experience while you are our guest. Your kind words are appreciated by all of our management and staff that works very hard to provide all of our guests with clean, comfortable and up to date facilities and rooms, as well as the excellent customer service our staff is known for.

Thank you very much for your recommendation and we look forward to your next visit.
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Florida
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 24, 2012

We chose this hotel stop as we had a long day of travel and they offered bar/lounge restaurant with bar menu and separate 6th floor restaurant. We arrived at 7 p.m.to find the lobby bar/restaurant already closed. The restaurant on the 6th floor was a high end Asian menu. We had not wanted to get back in the car but ended up at a local sportsbar. Moderate priced breakfast offered in lobby resulted in hard-boiled, poached egg.

Room Tip: Our room was located on the 6th floor directly across from the Asian restaurant and public restrooms...
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  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaswartz, Front Office Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, September 26, 2012
My apologies that our hotel did not deliver to you what you expected from us. There seemed to be a bit of confusion, as our lobby bar and restaurant is no longer open for dinner service, which has been that way for about 1 year now. We run dinner service strictly from our award winning Sky Asian Fusion Restaurant, which is located on the top floor of our hotel with a beautiful view of the surrounding area.

Our 6th floor rooms tend to be our more popular rooms because of being on the top floor with the best view, so we try to assign as many guests as we can to that floor to give them the best overall experience. I apologize that your experience on this floor was not the same. We could have, however, moved you to another room on the 5th floor and had one of our helpful staff members bring your keys up to you and help you with your luggage if we had known.

I do thank you for choosing our hotel and hope next time your in our area you will again allow us to show you what a great hotel and great service we have to offer.
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Tallahassee, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 24, 2012

My family stayed here for a baseball tournament. When you first arrive, the grounds are well kept and typical for HI. Walking inside, you're in some kind of Asian inspired art-deco retreat. The rooms were clean, beds comfortable, AC powerful, pool and meeting rooms were great for the boys to wind down. The restaurant was a bit pricey even with coupons, but beautiful. The only true problem I had was that for a hotel that was expecting LARGE amounts of people for this tournament, they seem completely unprepared during breakfast time and were extremely, painfully slow where at least 30 boys and their parents had to go elsewhere to eat because the buffet was over an hour late. I think it happened twice. Overall, I would come back, but I would be a little hesitant if it was for a large-group event.

Room Tip: The second floor has the washer and dryer unit for those who need to wash clothes. Ask for any food...
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaswartz, Front Office Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, September 26, 2012
It’s always a pleasure to host baseball teams like yours, and we try and do our best to make sure that everyone is as comfortable as possible. This is one of the reasons that we opened up a few of our meeting rooms, which we normally charge a moderate fee for, for the kids and parents to relax and have a good time in.

I apologized that breakfast didn’t go the way you had hoped. There has been a discussion between management on how we can avoid the problems you encountered so that those problems don’t affect future teams and guests.

Hopefully next year you will again allow the Holiday Inn & Suites – Ocala Conference Center to be your home away from home while your children compete in their baseball tournament.
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Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 11, 2012 via mobile

It was our second time staying there. The first time we were impressed with Tempurpedic mattress. It was amazing. Room was big, spacious. Refrigerator was a plus. Pool and Jacuzzi -- nice. Staff friendly and helpful. AAA was welcomed. We received a box of goodies: two bottles of spring water and freshly made large sugar cookies, because we are preferred club members.
Big chaise lounge was perfect princess bed for our little one ( saved us time to blow up her princess sleeping air mattress bed).
We did not have breakfast as we were set to go to Perkins to get Eggs Benedict. ( The restaurant was not there in Ocala. We had to drive to Gainesville to eat at one)
Hotel offered a nice menu for breakfast. Prices were not high at all.
Great experience. We will definitely stay there again.
We were walk ins. We were quoted a higher price then Expedia. Upon mentioning Online lower prices hotel clerk asked me if we had AAA, which we had. We ended up paying less then online quoted price by a couple of dollars.
Almost forgot to mention amazing Asian Fusion restaurant upstairs. It is open for dinner and Sunday brunch.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaswartz, Front Office Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, September 26, 2012
Your continued loyalty to our hotel is very much appreciated! I am very excited to hear that our amenities, such as our Tempur-Pedic Mattresses in our big and spacious rooms and suites, as well as our friendly and helpful staff members, keep you coming back.

Next time you stay with us, you might want to try the Eggs Benedict, as well as our many other reasonably priced menu options, at Cypress Shadows Café, our in house restaurant for breakfast. And you are correct; Sky Asian Fusion is an amazing restaurant that provides an excellent Asian Fusion cuisine Monday thru Saturday nights, although they are currently closed for Sunday Brunch’s.

Thank you for continuing to choose to stay with our hotel and we look forward to hosting you and your family once again when you’re in the Ocala area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 28, 2012 via mobile

Checked in July 26th 2012 great room, kind of shocking color scheme for the rooms but certainly comfortable. We tried the sky restaurant called SKY and the Asian cuisine was as expected however the view was tremendous, I did not like the curry chicken however the asian salad is great
Great hotel with good value for money restaurant

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaswartz, Front Office Manager at Holiday Inn Hotel & Suites - Ocala Conference Center, responded to this review, August 11, 2012
Our goal here at the Holiday Inn & Suites – Ocala Conference Center is not to just live up to your expectations, but to exceed your expectations, and from your review it doesn’t sound like we were able to fully accomplish that. I will make sure I pass along your comments about Sky restaurant to their management so they can determine what changes might need to be made to enhance their customer’s experiences.

Our hotel definitely has it’s unique qualities, from our lobby with the egg shaped lounger to our rooms with there unique color schemes and Tempur-Pedic mattresses.

Thank you for choosing to stay with our hotel and we look forward to once again providing you with good value on your return trips.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites - Ocala Conference Center

Address: 3600 SW 38th Avenue, Ocala, FL 34474
Phone Number:
Location: United States > Florida > Central Florida > Ocala
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Ocala
#9 Romantic Hotel in Ocala
#10 Family Hotel in Ocala
#10 Business Hotel in Ocala
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites - Ocala Conference Center 3*
Number of rooms: 133
Official Description (provided by the hotel):
Welcome to the most incredible Holiday Inn & Suites in Florida! Our 6-story atrium lobby hotel is packed with amenities and features seldom found at any hotel. With Tempur-pedic beds in every room and a world class style your stay in Ocala is sure to be the best possible. Make sure to dine at one of our two restaurants or bars, including SKY ASIAN FUSION, winner of the 2010, 2011 and 2012 Golden Spoon Award. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites - Ocala Conference Center
Holiday Inn Hotel & Suites - Ocala Ocala
Holiday Inn Ocala
Ocala Holiday Inn
Holiday Inn Hotel Ocala

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