Just back from 3 days in this filthy,smelly dump.Staff nice though.
Checked in,corp booking for me,$104+taxes.
Small dark room,no fridge,no sofa,not nice for 3 days.
Night receptionist,Tangela gave us a replacement,mini suite, fridge,sofa,2 tvs for NO EXTRA FEES.(my wife is a travel agent,perhaps that helped!)Everywhere smelled of bleach/mildew.Fan was going on our floor day and night.Average breakfast but no eggs on 2nd day.Room service!Hah... made bed, new towels, NO cleaning of floors, bathroom or ANYWHERE.No new toiletries by end of stay.
On checkout,manager(?Lydia) upped the rate to $112.50 and would not budge,even though we have 5 more weeks to work in Ocala and need a decent hotel.
Customer lost to Homewood Suites a mile away for the same or less price, with evening manager food and drinks for free!.
Oh,very difficult to return to hotel by car.Have to go past,wait at long light, u-turn then in.
BTW,cant get wifi on wife's Ipad in room.
Use the Hilton ,La Quinta or Homewood for a MUCH better experience.Its a 2 star dump!
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for choosing to stay with us, and sharing to us your hotel experience. We however apologize for the shortcomings during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests; therefore, we are sincerely concerned when we fall short on some aspects. We have taken note of your valuable comments regarding the cleanliness, the wifi connectivity as well as the availability of stocks in the room in total and we will use these to monitor and improve the quality of services we offer to our guests. We hope to have an opportunity to serve you again and give you a far better experience next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.