I went to this hotel and gave them my credit card and drivers license and booked a room for 2 nights for our daughter flying in to see us! Told them I was paying for it! When my daughter arrived they wanted an additional credit card for incidentals! That night my daughter looked at her credit card online and they had already charged her for entire stay! I called them and was informed I had to come back to hotel and fill out authorization forms and give all my IDs again! I will never stay at a Hampton Inn and the staff has not a clue how to run a business! Horrible experience!