Don't know why everyone gave this place a bad review--we almost cancelled. We've just returned from a one week stay in one of the efficiencies and it wasn't the Ritz-Carlton, but it was very nice. Great location (one block from the beach & walking distance to several restaurants), nice pool, nicely laid-out room with kitchenette with very nice cabinetry and granite countertops. All of the employees were eager to please. Can't ask for much more. Did I say it was "Spring Break"?? Imagine! A nice review during "Spring Break" from a senior citizen couple.