My family has been going to the Far Horizons for the past 14 years. We would occupy anywhere from 5 to 8 rooms for a long weekend. We always had a great time. We always reserved our rooms for the next year the last day of our stay, being told we had to wait til that day to reserve.
However, this year, the day I got there (Thurs) were ROACHES in the bathroom, under the sink in the kitchenette and on the floor in the living area. The first night there was sand all over the bed.
Day 2 (Fri) I told they young lady in the office. The housekeepers came and changed the sheets on the bed. Nothing was done about the roaches.
Day 3 (Sat) there was a LIVE ROACH in the bathtub, and one crawling across the bed. Again, I told the young lady in the office. She was disinterested. Nothing done.
Day 4 (Sun) The office was closed so there was no way to ask if they were going to do anything about the roaches, and of course no clean towels.
Day 5 (Mon) A member of our family went to the office to reserve their room for next year and was told by the young lady at the desk that their room had already been taken!! Then as I was packing I pulled the sheets down on my bed to make sure nothing was left in the bed and I found a dead roach at the end of the bed. I had the young lady from the office come into the room to show her. She acted shocked at that and also the other roached in the room. I guess she didn't believe me for the past several days. When a family member commented that the health department would not approve of the conditions she told me that I would be reimbursed for the weekend.
WELL..................It is now the end of October and I have not been reimbursed a dime. I have called several times and all she says is that the president of the association has told her no. She will not give me the presidents phone number or address for me to contact her.
My family had wonderful "family weekends" for 14 years and now we will never go back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.