We stay 2-3 times a year in this hotel and we see very positive changes!

The lobby is more and more elegant but in the same time friendly and offers many siting possibility.

Many new programs and service for the hotel guest!

The breakfast is better and better, 4 different fruits every day and the service is excellent even if there are many guests!

Special thanks for Stella for her excellent services and Rose for the very friendly and helpful relation with the guests!

Going to make this quick. We stayed fr a family vacation. Most of the service was curt at best. Breakfast was dismal. Rooms were dim. There was a problem with our reservation so we had to wait 45 minutes in the lobby for substandard rooms given our rate. They did give us a nice discount, but in the meantime lost our rental which took 30 minutes to retrieve, since we hasn't checked in yet. The kicker was when one of our debit cards was flagged for fraudulent usage in Georgia after it was accidentally left in a cabinet.

The location is awesome right in front of some excellent beaches, and the pool is fantastic. All in all, I'd pass.

Enrique the Restaurant & Bar Manager has always been very courteous and gracious to my wife and me. Our favorite waitress, Stella, has always given us superb service. In addition, the lobby area of the hotel has been upgraded and modernized. The foyer areas outside of the elevator areas on each floor look very attractive. I feel the quality fo the hotel and the service provided is constantly improving. A genuine effort is underway to do things better and satisfy the guests. Thank you.

My sister and I just returned from renting a room for a week at the Marco Polo from a private individual. The room was satisfactory, but the pool and beach area were by far the best. My sister and I went to Florida to enjoy the warm temperatures and love to be by the pool or on the beach. The pool was crystal clear, and the pool area was immaculate. Joseph greeted us every day as we entered the pool, and inquired how we were enjoying our stay. If you asked him or his staff for anything such as an umbrella, they went out of their way to accommodate you right away. We found out before we left that Joseph Loaiza was in charge of the pool and beach area. I have stayed at many places much newer and more expensive than the Marco Polo, but have never seen a pool and beach so well maintained!!! I hope the Marco Polo realizes what a gem they have in Joseph Loaiza.