First of all, the place was not as the pictures from the web page showed. The restaurant and bar were both closed. Our room was definately a dump....while being considered an upgrade! The bathroom was filthy, especially the shower/tub and the tub drain. I think the hair from the first ever guest was still in the drain! We asked 3 times for the bathroom to be cleaned, and after, was still dirty . We bought cleaner ourselves to spray. The floor was not cleaned : sand, wood chips, plaster bits. Bedside table dirty and sticky. My friend found blood stains on her bedspread. The air conditioning was rattling all the time. When we asked to have it turned down (no control on the room), the maintenance guy came up with a ladder and a stick, which he poked inside the vent to close the inside vent. The staff were uncaring about our voiced concerns, for the most part. There was one guy who tried to help, but he was not able to do much.
The pool was so murky, you could not see bottom. The only pleasant spot was the beach. Max, our beach attendant was nice.
I am posting pictures.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Families with young children
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Shopping