Luckily i was able to get out of here. I booked it through Booking.com. Promised WiFi, good location and excellent rooms. First of all, WiFi only existed in the lobby. Not even wired connections on the rooms. Then the staff that received me was very rude. Since spanish is my primary language and the dependand was obviously from LatinAmerica i tried to generate empathy speaking in spanish. Of course it didn't work because apparently the girl didn't wanted to be in that job. After asking about my reservation and telling her that maybe i would have to stay only one night, she told me that the manager had to check it, that she had no idea of how much time it would take. Meanwhile, I saw two other guests suffering with her and even getting replies like "I don't know, find out by yourself". The breakfast zone looked like a ghost town. My car outside wasn't any safe either, since the parking is totally open and the neighborhood looked kinda messy. Me and my girlfriend decided to move to other hotel and didn't take the booking. After being worried for a little that they would charge my card with some kind of penalty fee... we received an email that they weren't able to verify my identity with the bank so they would cancel the reservation if I didn't make a deposit of 100 USD + pay in advance my room. As you can guess, the reservation was cancelled :).
- Official Description (provided by the hotel):
- The Holidays Golden Glades Boutique Hotel in Miami is an excellent choice whether you are looking for a Miami vacation hot spot or traveling on business. The hotel prides itself in offering exceptional friendly and efficient service to all our vacationers and honored guests. You can expect the special privileges that come from staying at a fine hotel when you stay with us. The Holidays Golden Glades Hotel was honored in Washington D.C. with the 2008 Best of Miami award in the lodging category by the U.S. Local business Association. Our outstanding North Miami Beach location is ideal whether you fly in to Miami International or Ft. Lauderdale International Airport. Miami Beach vacation packages and discount hotel packages are available seasonally. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotwire and Despegar.com so you can book your Holidays Golden Glades Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Golden Glades
- Holiday Inn North Miami
- North Miami Holiday Inn