Stayed one night. What reviewers say is all true. This is a really terrible hotel. Where to begin. I booked 48 hours in advance on hotels.com. I arrived round11pm to be told they had 'no record' of my booking...and they were full. Unfortunately I had not printed out my booking number and their 'free wi-fi in public areas' ie at the reception desk, did not work so i could not retrieve the confirmatory email on my tablet. I was peremptorily told to 'find somewhere else'. There appeared to be no nearby hotels. On my refusal to budge, a 'manager' emerged who, after wading through a bunch of paperwork, DID find my booking and decided to honor it. He told the previously unhelpful assistant to 'get a room'. Luckily for me but not obviously for them, some later arrivals would 'have to be turned away', he said. Then: only one working lift to get to a very smelly room with an ancient TV with no coffee- maker or refrigerator, an ironing board but no iron. I did not use the safe I was charged for. Then: poor breakfast (bagels and one cereal)...and again no wi-fi in any public area (I asked several guests. No-one had managed access). Generally staff indifferent at best. I was given wrong advice ('no nearby restaurants': there were 2 in walking distance; 'no Tri- rail service on Sundays': there was). Oh, yes, and the one ice machine that was declared to be working was still not! I often think some reviewers are picky and fastidious. Not so in this case. I spent a month in a large number of hotels across America: this is the unchallenged worst! Stay away even if desperate!!
- Also Known As:
- Holiday Inn Golden Glades
- Holiday Inn North Miami
- North Miami Holiday Inn
- Official Description (provided by the hotel):
- The Holidays Golden Glades Boutique Hotel in Miami is an excellent choice whether you are looking for a Miami vacation hot spot or traveling on business. The hotel prides itself in offering exceptional friendly and efficient service to all our vacationers and honored guests. You can expect the special privileges that come from staying at a fine hotel when you stay with us. The Holidays Golden Glades Hotel was honored in Washington D.C. with the 2008 Best of Miami award in the lodging category by the U.S. Local business Association. Our outstanding North Miami Beach location is ideal whether you fly in to Miami International or Ft. Lauderdale International Airport. Miami Beach vacation packages and discount hotel packages are available seasonally. ... more less
- Reservation Options:
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