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“Tangela Jacksons Outstanding Service” 5 of 5 stars
Review of BEST WESTERN PLUS Windsor Inn

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BEST WESTERN PLUS Windsor Inn
3.0 of 5 Hotel   |   12210 Biscayne Boulevard, Bal Harbour Area, North Miami, FL 33181-2714   |  
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Ranked #1 of 4 Hotels in North Miami
Grove City, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Tangela Jacksons Outstanding Service”
5 of 5 stars Reviewed July 28, 2014

I had booked thru Orbitz and there was a mix up. Tangela went above and beyond to straighten things out. I spent a long time on the phone with Orbitz but Tangela was able to fix it... and fast!
Thank you so much for your excellent service!

Room Tip: Had a room on the main floor not far from the lobby and it was clean and quite.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review, August 31, 2014
Dear Ruth S,

We appreciate your kind words. I am sorry to hear your reservation was mix up by Orbitz.com, we are however elated our night auditor Tangela was able to fix it for you promptly. Tangela sends her regards, as she was happy to help. She also thanks you very much for the written letter you sent her via mail, she is very appreciative.

We hope we get to see you soon!

Tatiana Vidal
Customer Service
Best Western PLUS Windsor Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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372 reviews from our community

Traveler rating
    108
    161
    62
    17
    24
See reviews for
138
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50
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Orlando, United States
1 review
4 of 5 stars Reviewed July 17, 2014

Hotel was clean, quiet, conveniently located to restaurants, supermarkets & stores. Staff was courteous & friendly. We stayed here while attending an orientation at JWU and this hotel is right around the corner from there so it was very conveniently located for our visit. We plan on staying here again when we come back to help our child move into his dorm.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review, August 31, 2014
Dear Carlos B,

Thank you for writing such a nice review. We are so happy to hear we were able to accommodate your needs while at orientation at Johnson & Wales University. We are also glad you have enjoyed our location. We hope to see you soon when your son moves into his new dorm!

Best Regards,
Tatiana Vidal
Customers service
Best Western PLUS Windsor Inn.
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Michigan, United States
1 review
5 of 5 stars Reviewed July 15, 2014

I went for my daughters college tour and was not thrilled about staying in a hotel, but the staff wa exceptinally nice, the food was decent and most importantly the room was clean with an excellent view of Miami. I was able to relax and digest the thought of how expensive my daughters college tution was going to be. One good thing was the school was walking distance from the college so whenever I visit, Best Western River Plus will be my first choice. Great Experience, the Miami staff need to go to Chicago and teach the River Plus Chicago location a few things about cleanliness and customer service. Overall Expeience, Great! 5 Stars!!!!

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review, August 16, 2014
Dear Lazonja S,

Thank you very much for taking the time of your busy schedule to write this review. We appreciate your kind words towards our staff and are happy to know your stay was to your satisfaction. We value your feedback. We hope to see you again in the near future.

Thank you,

Tatiana Vidal
Customer Service
Best Western PLUs Windsor Inn
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Vienna, Austria
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 7, 2014

This is exactly what you would expect in a tried and trusted format ,the friendly unpretentious service , featuring great advice ( don't go across the road for pizza order from Steves it's where the staff and locals go ..)
The hotel has a nice pool and good enough facilities and is in a busy area teaming with shops and restaurants .....the area is not very nice if your walking and it really is over due an make over but it's a lot cheaper than closer to the beach and it will certainly do for a few nights .....not for a long or holiday 2 week stay though ...hotel air con and toilets need a bit of attention

Room Tip: They are all the same so near or far from the lift is the only choice ..
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B W, Public Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review, August 16, 2014
Dear Johanas C,

Thank you for your kind words. We are glad to hear that we were able to provide you with a comfortable stay, and that you found our hotel to have a convenient and affordable location.

We are looking forward to seeing you again in the near future,

Sincerely,

Tatiana Vidal
Customer Service
Best Western PLUS Windsor Inn
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Summerland Key, Florida
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 4, 2014

My bff and I decided to drive up to Miami from The Lower Keys for an "adventure". Boy Howdy...we got more than we signed up for when our car broke down in N. Miami on the way home. Thankfully, a mobile mechanic worked tirelessly on the car until 3a.m. at which time we decided it was too late to make the 3 hr. drive home. July 3rd. 11:30 pm. We called for a room at this Best Western. Not only did they have availability, but they understood our dire straits of the situation. After making my reservation for the night of July 3, it occurs to me at 1 a.m. that I was technically into the 4th. I called the hotel and was greeted by Talangela who assured me that our room would be available. And hour later, I called her once again and asked her to please turn the air conditioning on in the room and tell Herr that we would be arriving soon. When we finally made it the hotel, we were quiet sweaty and disheveled and very very tired. Tangela greeted us warmly, and checked us in. Our room was so cool and refreshing and Tangela called to check on us. We slept well, were greeted brightly in the morning and even relaxed by the spotless pool for a bit before safely getting on the road home. Thank you, yet again Best Western...

Stayed July 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review, August 16, 2014
Dear AHummergirl,

Thank you for completing the survey regarding your recent stay at our property. We are so happy we could save your day in a time of need of a comfortable rest. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Tangela says hello, as she is very appreciative of your kind words.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Sincerely,

Tatiana Vidal
Customer Service
Best Western PLUS Windsor Inn
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Bogota, Colombia
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 24, 2014

Not much to say about this hotel, we stayed there with my family on peak season. Location is the best of this hotel if you want to stay close to Miami Beach (it was our case). Price was not low but it was affordable for the season we stayed. Rooms look kind of old school; AC makes a lot of noise and can’t be controlled for a regular temperature. Parking is included, there was some sort of restaurant I guess for breakfast but was not included in our plan. Service was average. I will recommend it if you are not a luxury modern all included hotel fan. The location will do the rest as it is the best it has.

Room Tip: Dont stay on the first floor.
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review, June 30, 2014
Dear Charlie7FR:

Thank you for taking the time to write this review. We try our best to provide a good value to our guests, including free parking, as we all know, parking in Miami can be pricey. With that said, we are glad we have been able to provide you with reasonable priced accommodations, specially during the high volume season.
We are also glad you enjoyed our convenient location.
We hope you visit us again next time you are in the Miami.


Tatiana Vidal
Customer Service
Best Western PLUS Windsor Inn.
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

Best Western Plus Windsor Inn have the best workers and most amicable people working there. From the moment we placed a call to the hotel front desk to let them know we were on our way, that we had placed reservations on line; we were met with courteous and personable treatment by the front desk clerk on duty. We were able to call in our dinner order to Mable in the Restaurant; by the time we arrived and were checked in we were able to enjoy a wonderful dinner and then proceed to our well maintained room, clean and the air was fresh not musty; we had a very restful night. The next day on our departure we were greeted by Pete who made us feel like family. We will definitely recommend this hotel and keep it at the top of our list when planning a trip to the Miami ares.

Room Tip: Reserve you rooms ahead of time.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review, June 30, 2014
Dear 113Georgec:

Thank you so much for your kind words. We are so pleased we have been able to provide you with a friendly service and family like atmosphere. We are also glad you have enjoyed your accommodations.
Please come back to see us soon!

Tatiana Vidal
Customer Service
Best Western PLUS Windsor Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Windsor Inn

Address: 12210 Biscayne Boulevard, Bal Harbour Area, North Miami, FL 33181-2714
Phone Number:
Location: United States > Florida > North Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in North Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Windsor Inn 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Best Western Windsor Hotel North Miami
Best Western North Miami
North Miami Best Western

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