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“Serious upgrades since last time” 4 of 5 stars
Review of BEST WESTERN PLUS Windsor Inn

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BEST WESTERN PLUS Windsor Inn
3.0 of 5 Hotel   |   12210 Biscayne Boulevard, Bal Harbour Area, North Miami, FL 33181-2714   |  
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Ranked #1 of 4 hotels in North Miami
Louisville, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Serious upgrades since last time”
4 of 5 stars Reviewed February 9, 2014

I stayed at this hotel about 4 years ago and based on the condition of the hotel, didn't plan on coming back. This stay was primarily to use a free stay from "points" and I was pleasantly surprised to see the remodel upgrades that had been completed. I will stay here again.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review, February 25, 2014
Dear Mr. Kevin S.,

Thank you for taking the time to write such a nice review. We are glad we surpassed your expectations regarding our remodeling, we are happy you like our new look.

Again, we are glad to hear that we were able to provide you with a comfortable stay. We certainly hope to see you again in the near future.

Tatiana Vidal
Customer Service
BEST WESTERN PLUS Windsor Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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318 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
New Milford,, United States
1 review
5 of 5 stars Reviewed February 6, 2014

My stay at both facilities were gratifying and look forward to returning. All the emplolees and staff very pleasant and exrtemely .Both facilities were in immaculate condiiton..The rooms were most comfortable as were the beds.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review, February 14, 2014
Dear Mr. Marvin B,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.

We appreciate your patronage and hope you will stay with us at the Best Western Plus Windsor Inn the next time you are in North Miami. We look forward to your return.

Thank you,

Tatiana Vidal
Customer Service
Best Western PLUS Windsor Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2014

I chose this hotel due to location for work in North Miami, but I am very glad that I did. The hotel staff are very friendly and helpful. The rooms are very clean -- a big change from the previous hotel I had been using for the last 2 years. The hotel has a pool and a gym, a big plus. They are also right next to a Whole Foods so that after work meals are an easy walk. I will definitely be back.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review, February 14, 2014
Dear Mrs. Stephanie S,

We would like to thank you for your kind words. We are glad to hear that we were able to provide you with a comfortable stay, and that you found our hotel to have a convenient location as well as a friendly staff. By telling us what you liked about your stay you help us improve and deliver a superior experience for you and other guests in the future.

As always, we are looking forward to seeing you again in the near future,

Sincerely,

Tatiana Vidal
Customer Service
Best Western PLUS Windsor Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camp Hill, Pennsylvania
1 review
5 of 5 stars Reviewed January 31, 2014

The service we received from the BEST WESTERN PLUS Windsor Inn on our most recent trip was extraordinary. They have a very friendly staff and their rooms with two double beds were spacious and very comfortable.

Room Tip: Rooms overlooking the outdoor pool offer a nice view of the area with comfortable outdoor seating on...
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review, February 14, 2014
Dear Mr. Mkosarowich,

Thank you for writing such a nice review, we are happy to hear your stay was pleasant and comfortable. I will make sure to share your kind comments with our entire staff on our next meeting.

We hope to see you again soon.

Thank you again for taking the time to complete the survey, we appreciate your business.
Sincerely,

Tatiana Vidal
Customer Service
Best Western PLUS Windsor Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 31, 2014

The hotel is located in North Miami, about a 5 min drive off of I-95, and for when I was there, prime holiday season, it was one of the cheapest options relatively close to the beach. The closest beach is surfside beach and it took me around 40 minutes to walk there. You can also walk over to Haulover Beach but it will take a little over an hour to do so. I had a room on the 3rd floor with a king sized bed and balcony overlooking the parking lot. The room also had a desk, TV, sitting chair and bar fridge. The bathroom layout was a little awkward. I found it hard to use the sink to shave and the toilet blocked about half of the shower. The showerhead was a nice height and I didn’t have to bend over backwards in order to use it. I had no issues with water temperature or pressure. The room also had free Wi-Fi access. There is a small restaurant on site, however I never ate there. A whole foods is set to open next door and there is a 24 hour Walgreens across the street, which comes in handy for emergency sun screen purchases.

  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review, February 14, 2014
Dear Guest,

Thank you for taking the time to write such a nice review, we are glad we were able to make your stay in South Florida a comfortable and convenient one. We regret, the toilet was on your way, unfortunately that is the way the bathrooms have been designed.

Thank you for choosing our hotel for your stay and we hope to see you again in the near future.

Tatiana Vidal
Customer Service
Best Western PLUS Windsor Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 31, 2014

Had a quiet, comfortable room on upper floor which I had requested. Staff was very friendly and helpful. Breakfast in the Lobby area restaurant (while not free) was very good every morning. Did not take time to use the pool. Location is convenient on Highway 1, though rush hour traffic can be heavy. Planning to return to this hotel in March.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review, February 14, 2014
Dear Guest,

We would like to thank you for taking the time to write such a nice review. We are glad to hear that we have been able to provide you with a comfortable and convenient stay. On behalf of all our staff I would like to thank you for your praise and nice words.

By telling us what you liked about your stay you help us improve and deliver a superior experience for you and other guests in the future.
We are looking forward to seeing you again in the near future,

Sincerely,

Tatiana Vidal
Customer Service
Best Western PLUS Windsor Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trinidad and Tobago
1 review
5 of 5 stars Reviewed January 28, 2014

This hotel is great for the price. It is located in a safe area, very quiet and convenient location for a relaxing trip. Short drive to Aventura Mall. The Whole Foods next door is awesome. The room was clean and staff very professional and friendly. There is no musty smell as other reviews indicated but maybe this was recently fixed as there is a suction vent in the bathroom that is constantly running. It's a little loud but not a big deal. Bed was comfortable, balcony was nice, although the view wasn't much. I stayed on the top floor. Adjoining rooms was a plus as well. Definitely recommended.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
B W, Guest Relations Manager at BEST WESTERN PLUS Windsor Inn, responded to this review, February 14, 2014
Dear Rajin,

We would like to thank you for taking the time to write such a nice review. We are glad to hear that we were able to provide you with a comfortable stay and a convenient location.
By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you once again and we will make sure your praise will be heard by our Front Desk and Housekeeping staff.
We certainly hope to see you again in the near future.

Sincerely,

Tatiana Vidal
Customer Service
Best Western PLUS Windsor Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Windsor Inn

Address: 12210 Biscayne Boulevard, Bal Harbour Area, North Miami, FL 33181-2714
Phone Number:
Location: United States > Florida > North Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in North Miami
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Windsor Inn 3*
Reservation Options:
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Also Known As:
Best Western Windsor Hotel North Miami
Best Western North Miami
North Miami Best Western

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