Terrible, Disgusting, Dirty. Stayed there one night which was too long. Came in late on business. The entrance is nothing like the photo or the AAA rating. Sand garbage horrible. The front desk staff looked worn an non-caring. They looked up my reservation, and confirmed that it would be not near an elevator. I was given the key and would you know it, right next to an elevator. Opened the door to the room and what a musty moldy smell. The sliding door was open because you could hear the outside. I went to close it and it was a view of an alley where a drug deal could happen. The shower was nasty with mold and a bad caulking job. The toilet flushed and rose instead of going down. Nightmare. The Pool area roped off with caution tape. The restaurant was nasty and empty. The front desk said that its part of the hotel but not really. They were confused as to how to answer. The hallway carpet dirty and nasty. The staff is worn out and walk like zombies. It was too late to change hotels or anything. I had to take a test the next morning and still had to study. The area is unsafe with shady people walking around. The worse hotel I have ever been at. I would have rather slept in my car. Will never go again. Upon my departure I was asked to fill out a survey. Wrong thing to ask me. I blasted them. They responded that there was nothing I could do because I did not complain at the time. Now with that type of response, you only can expect that Best Western is poorly managed. They should change their name to Motel 6. Garbage Avoid this place. Unless you want to increase your chances of getting mugged, burglarized etc. Oh and I have pictures
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- Also Known As:
- Best Western Windsor Hotel North Miami
- Best Western North Miami
- North Miami Best Western