Stayed here 3 nights on a business trip. Every single staff member I encountered was extremely friendly and helpful. That really made this hotel great. Awesome breakfast spots close by (Panera and Denny's right across the street. Einstein's bagels and Starbucks just up the road). Central location, easy to pop over the bridge and get to South Beach and also close to the airport. I gave it 4 because my colleagues were a little anxious about the neighborhood and it was a little pricier than I thought it should be.