Travelling to Miami and the Miami area in November is a challenge. Many hotels are fully booked because of the Thanksgiving holiday. We were "lucky" enough to be able to reserve a room at the White House Inn, a small hotel inn that once had its glory days but lost its appeal over the years. I heard the place was renovated so I decided to give it a try once again. Big Mistake!!
While the room I got was very spacious, you couldn't tell anything was renovated. When I asked the front desk about this, they said that not all rooms had been renovated. In fact most rooms had not been renovated.
When I booked the room, I requested a room with a kitchenette. The kitchenette was outdated, non-functioning and completely dirty, crud growing on its grills (see picture). The small table-top fridge had no shelves inside and had green/black mold forming on the door. There was no microwave or coffee pot in the room. You had to go to a make-shift 'conference room' (used to be a regular guest room) down the hall to use the microwave and make coffee.
Upon my arrival I asked for pots, pans, plates, silverware since I didn't see any in the room. They told me they don't provide it and that its guests usually bring them themselves. Are you kidding me? I'm suppose to lug pots, pans and plates in my luggage? The request was ultimately moot since the kitchenette didn't work anyway. When I asked why they gave me a room with a non-functioning kitchenette, they just replied that I requested a kitchenette. The fact that the kitchenette/stove top didn't work was apparently a non-issue for them.
The bathroom was just as outdated and run-down as the rest of the place. I was hesitant to use it all.
I stayed one night for what was to be a 10-day stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sorry to hear your not satisfied with our establishment. To leave nasty and miss leading reviews is incorrect. We're a 3 star motel not a 5 star hotel. As recall you extended you stay with us, once we elaborated rates are subject to change for special events you gave us a hard time and declined to pay. I recall you checked out and came back excepting our new rates so I really don't understand.
Report response as inappropriate
Please be advised we are one of the nicest motels around all rooms have spectacular bay front view. Very nice location, low rates, clean, private and spacious rooms.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.