My family--three generations of us--stayed on North Captiva in a house rented through North Captiva Island Club (NCIC) Resort. I travel a fair amount and do a lot of research before booking anything. I can honesty say that NCIC exceeded my expectations and fully deserves a five-star rating for accommodation and value. The island is an exceptional vacation spot with a lot to do for all--beautiful pools (at our house and the resort), basketball, beach, tennis. But the most fun had to be just tearing around the island in golf carts (no cars allowed on the island). It worked for all--kids, parents, and grandparents.
The house we stayed in was beautiful, well appointed, and well cared for. The resort staff took care of everything from delivering us to our door to delivering extra towels and some WD-40. We had one small house mishap (a freak natural disaster), and an entire staff was at our door literally within five minutes of the alerting phone call. They did not leave until the problem was completely resolved. They checked back later to make sure everything was ok. All with honest good cheer, not the plastered-on smiles you usually encounter.
I would not hesitate to recommend the resort (I've already sent a few friends) and I intend to return. Although you can book a house directly from the owner, doing so does not gain you access to the resort benefits (pool, carts, basketball, ferry pick up and delivery). In my opinion, it's worth whatever extra money it may be to book through the resort for the full vacation experience.
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