Terrible service! The music around the pool was on and loud through the night I stayed!! Asked the staff to fix the situation but no one can help. The answer I got is only the one with the key access can turn off the music, who can only be on duty after 9:00 AM. This is really irresponsible and no crisis management at all. In fact, all they need to do is to unplug the wire attached behind the speaker, which might only take about 30 seconds. The nightly staff did not stay at the counter when I tried to report the issue. Won't stay here again and won't recommend either.
- Official Description (provided by the hotel):
- Our quiet bay front location on an island between Miami and Miami Beach allows quick access to South Beach, downtown Miami, Miami International Airport and the port of Miami. Rest comfortably on Simmons® Pillowtop beds, enjoy flat screen televisions with either a 32-inch or a 42-inch screen. Microwave, fridge, and coffee maker are also available in room. Enjoy the parking, wireless Internet, continental breakfast, MIA airport shuttle, all at no charge. Large pool with decks that overlook Biscayne Bay and a fitness center will make your stay enjoyable.Try our balcony rooms for some extra space with a view. Public transportation directly to South Beach stops in front of the BEST WESTERN On the Bay Inn and Marina. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus On The Bay Inn & Marina Hotel North Bay Village
- Best Western Plus On The Bay Inn And Marina
- Best Western North Bay Village
- North Bay Village Best Western