We stopped by The Holiday Inn Express a few days prior to our return trip home to Canada as we were taking a side trip to Houston to visit friends and didn't want to take both large suitcases. We were delighted that the hotel could accommodate this request. From the moment we were greeted the first day and then upon our return, we were very impressed by Jennifer, Grace and Lanette. Grace remembered me as I had phoned several days before to confirm our reservations and driving directions from our condo in Panama City Beach. Everyone on their staff were cheerful and helpful. For example, we needed transportation from and to the airport as we had returned our rental car. Jennifer recommended Scotty who was excellent, his limo was lovely and the rate was reasonable. We felt so welcomed and truly appreciated everyone's effort to make our stay comfortable. Traveling is tiring for senior seniors and so this made our trip home easier to handle. Thank you to everyone.