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“Great Staff” 5 of 5 stars
Review of Comfort Suites at Eglin AFB

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Comfort Suites at Eglin AFB
2.5 of 5 Hotel   |   148 John Sims Pkwy W, Niceville, FL 32578   |  
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Choice Privileges Points
Ranked #2 of 6 Hotels in Niceville
Certificate of Excellence 2014
Niceville, Florida
1 review
“Great Staff”
5 of 5 stars Reviewed July 22, 2014

The Comfort Suites entire staffs from top to bottom were great, but certain people in
Particular stood out Angela/April/and the entire Front Desk. I'll be remised if I didn't mention the cleaning staff they were great my entire stay. I will stay at the Comfort Suites over and over again just, because of the wonderful people/services.

Sincerely yours,

Curtis Taylor

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann H, General Manager at Comfort Suites at Eglin AFB, responded to this review, July 30, 2014
Thank you so much for taking the time to submit a review. Your review is the reason we strive so hard to make sure you are satisfied with your stay. When you are at the Comfort Suites we want all of our guest to feel welcomed and comfortable during their stay with us. We appreciate your business and look forward to your next visit. Thank you.
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197 reviews from our community

Traveler rating
    153
    35
    5
    0
    4
See reviews for
70
21
15
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Any
English first
St. Cloud, MN
Top Contributor
85 reviews 85 reviews
41 hotel reviews
Reviews in 62 cities Reviews in 62 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed July 20, 2014

This was a wonderful hotel! Had reservations and check in was easy and friendly with Angela. Other super friendly front desk staff was Krissy. I think that's what her name was....super nice, answered so many questions for me. We stayed 4 nights here. None of them disappointed us.
Housekeeping was great each time. We used the sofa bed, bedding and pillows were in closet. The sofa bed is at an angle which look really cool, but when it's pulled all the way out, it is a tight fit to maneuver between it and the desk. A/C thermostat is on the wall, not the unit, which I liked. Worked great! Bathroom was always restocked with toiletries and cleaned with fresh towels. Bathroom had toilet, sink and shower/tub all in one room.
Beds and pillows were super comfy.
The hotel really does like to keep it's hallways nice and cold. :)
Outside was pool was perfect temp and clean. Fitness room looked nice though we never used it.
Breakfast area was huge with plenty of seating. Usually tried to go around 7:30, never too busy. Went around 8 one morning, definitely busier. Every morning the food was restocked and the hostess was super friendly. We had 3 different ones during our 4 days. Always friendly, always restocking. They had different eggs/meat every day. Otherwise, you always had your waffle maker, juices, coffee, milk, cereals, yogurt, hardboiled eggs, danishes, bagels...etc. Super yummy! A fantastic way to start your day.
Even though the hotel is on a major road, noise is minimum. I never woke to slamming doors. It did always seem as though we had loud people above us stomping around. But not a big deal, and not the hotel's fault.
Every employee you ran into was always very friendly. Smile and saying hello.
Great wifi. Never had issues.
Be sure to walk next door to the Turkey Creek Trail. Amazing boardwalk trail. :)
As much as I loved this hotel, for our family, if we ever come back to Florida, we'll probably stay at a beachside hotel for convenience. If we were just visiting here and NOT using the beaches, then we'd definitely stay here! I loved this place!!

Room Tip: We had a room closer to the back of the hotel, towards the pool, maybe that helped keep the traffic...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann H, General Manager at Comfort Suites at Eglin AFB, responded to this review, July 22, 2014
Thank you so much for taking the time to submit a review. Your review is the reason we strive so hard to make sure you are satisfied with your stay. When you are at the Comfort Suites we want all of our guest to feel welcomed and comfortable during their stay with us. We appreciate your business and look forward to your next visit. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, Idaho
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 20, 2014

My family and I stayed here for 4 or 5 nights recently and were received warmly by the most helpful staff. I was able to store a cake large enough to feed 50. Jane in the kitchen enabled me to borrow a cutting board and knife to cut a large watermelon. Moreover, each morning at breakfast she was attentive to us as well as all of the other guests. The front desk staff was able to provide us several essentials that we forgot while packing. The housekeeping staff greeted us everyday and asked us if we needed anything.

The beds were comfortable and the rooms were clean and neat. Also, there is a good size refrigerator in the room along with a microwave.

The hotel is about 25 minutes from public beach access at Ft. Walton and probably 30 from Destin if you go over the Midway Bridge. This was not a problem for us. And apparently there is a closer beach between Niceville and Valpariso. We had the pleasure of joining some friends at a local restaurant on the water called Ernie's Dockside Cafe and Oyster Bar. Great food and excellent service.

My only complaint was that there were several large groups on our floor who did not respect the other guests. They were running up and down the hall at 10:30 and 11:00 at night. I do not fault the hotel for other people's behavior. When I called the front desk, they responded immediately to let us know that they were taking care of it and the noise ceased.

All and all, friendly people and a most helpful staff.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann H, General Manager at Comfort Suites at Eglin AFB, responded to this review, July 22, 2014
Thank You!! We are so excited that you enjoyed our Suites. We take great pride in our hotel and reviews like yours make us all feel like all of our hard work has been noticed by our guests. We look forward to seeing you again soon.
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Boston, Massachusetts
Top Contributor
61 reviews 61 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed July 14, 2014 via mobile

This is one of the friendliest hotels I've been to. Above and beyond normal service, the nicest people you could imagine.

Rooms are fine. Comfy beds and pillows and very clean. Pool is small and good for kids. Breakfast is typical American food (not great but acceptable and included).

Location is not near beach but you can get there in less than thirty minutes. It is right next to a great nature trail/boardwalk, where lots of people walk and swim. Friendly people!

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Suites E, General Manager at Comfort Suites at Eglin AFB, responded to this review, July 16, 2014
Thank you for taking time to give us your feedback. It is always a pleasure to hear we have pleased another guest. We hope to see you visit us again soon.
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 3, 2014

I wanted to be near destin, so we booked Niceville, Florida. Best decision!! Ever.. We read the reviews and this hotel owns it rating. Definitely, the best choice for us. It was clean and the staff is friendly. I am a neat freak. We checked in and I was impressed. I will book again. I am writing this review from my room here. The breakfast was great. Nice quiet area!! Destin, Fort Walton, and Mary Esther is not far away. I truly enjoyed this new restaurant in Mary Esther called Hickory River Smokehouse. Wow!! It's was good like Memphis BQue. My vacation was great because of my hotel was awesome!!

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Suites E, General Manager at Comfort Suites at Eglin AFB, responded to this review, July 7, 2014
Thank you for taking time to give us such great remarks. I will pass along your comments to the staff, they enjoy knowing when our guest were pleased. We look forward to your next stay in Niceville.
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 1, 2014

My family had a terrible experience at this hotel. We arrived late and were told our reservation had been given to someone else (even though the reservation guarantee stated we had until 7 a.m. the next morning to cancel our room). The staff was unsympathetic, defensive and uncaring. I would not recommend this hotel.

  • Stayed June 2014, traveled with family
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Suites E, General Manager at Comfort Suites at Eglin AFB, responded to this review, July 7, 2014
Thank you for taking time to give us your feedback. I apolagize for my staff making you feel unwanted or unvalued. I will look into this situation and use this as a learning tool to improve our guest relations.
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North Springfield, VA
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 21, 2014 via mobile

We stayed two nights. The hotel is in great shape, in a good location. Our room was very nice. The soundproofing of the rooms on the first floor isn't very good, so hopefully you'll have quiet neighbors.

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfort Suites E, General Manager at Comfort Suites at Eglin AFB, responded to this review, July 16, 2014
Thank you for sharing your trip to Comfort Suites Niceville. We really get great joy in knowing that our guests have enjoyed themselves here. We look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites at Eglin AFB

Address: 148 John Sims Pkwy W, Niceville, FL 32578
Phone Number:
Location: United States > Florida > Florida Panhandle > Niceville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #2 of 6 Hotels in Niceville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites at Eglin AFB 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The brand new Comfort Suites hotel is centrally located in Niceville. Minutes from Eglin Air Force Base, General Dynamics OTS, NW Florida College (formerly OWC), Okaloosa Regional Airport and short drive to the white sand beaches of the Gulf Coast and Destin. Restaurants conveniently located to the hotel, many within walking distance. Easy access to area restaurants, shopping and entertainment. Niceville is home to the Boggy Bayou Mullet Festival, a fun annual food, music, arts and crafts festival. ... more   less 
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Also Known As:
Comfort Suites At Eglin Afb Hotel Niceville

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