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“Worst hotel experience in a long time!” 2 of 5 stars
Review of Days Inn and Suites Navarre Conference Center

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Days Inn and Suites Navarre Conference Center
2.0 of 5 Hotel   |   8700 Navarre Pkwy., Navarre, FL 32566   |  
Hotel amenities
Ranked #3 of 4 hotels in Navarre
Charleston, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Worst hotel experience in a long time!”
2 of 5 stars Reviewed July 2, 2013

We booked the Days Inn Navarre online. The room we booked was described as a 'King suite with double sofa bed'. We booked this more expensive room for the added sleeping capacity because we were traveling with our children. When I checked into the hotel, the clerk accepted my printed reservation confirmation, and made no mention of any changes or problems. My 8yo and I were the first to go into the room. When he noticed there was only one bed, he asked where he would sleep. I explained the sofa pulled out into a double bed for him and his brother. Intrigued because he had never seen a sleeper sofa before, he pulled a cushion off the sofa to get a look. Under the sofa was a note stating that their sofas no longer had pull out beds in them!! But this is what we paid extra for! I immediately called the front desk, and before I could finish two sentences the clerk interrupted me to abruptly explain that the hotel had made the decision a year ago to do away with pull out sofa beds! when I tried to explain that we had to have the extra sleeping room, she rudely told me I should have called to make my reservation instead of doing it online. then offered me a twin roll-away bed! On top of not getting what we paid for, not having enough space for all of us to sleep, the room was very dated and had a musty smell. Needless to say, we checked out within 30min of checking in. And it was a battle to get our money back. We went across the street to the Best Western - they were terrific! They made room for us without a reservation, the staff was kind & helpful, the rooms were modern and clean, breakfast was great, plus their hotel overlooks the water - that would be my suggestion if you are staying in Navarre!

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madonna M, Guest Relations Manager at Days Inn and Suites Navarre Conference Center, responded to this review, October 3, 2013
Hello Beach Mom,

I apoligize that your stay with us was less than satisfiying. Please know that your feedback is extremely valuable to us. Your feedback will assist us in improving our staff and hotel. I do understand your complaints and they have been addressed. I sincerly hope that you will come back and stay with us agin, so we can make your stay pleasant and comfortale.

Thank you,
Madonna M
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Loxley, Alabama
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 4, 2013

Did not have reservation . Lady at desk very helpful . Had room 1st floor, gave me credit for all discounts that I qualified for which was a great price.The room was perfect NO complaintsGREAT 2DAYS in Navarre Beach Fl. Will return.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madonna M, Guest Relations Manager at Days Inn and Suites Navarre Conference Center, responded to this review, October 3, 2013
Hello Susan,

Thank your for staying with us at the Days Inn & Suites in Navarre. I am so glad that you enjoyed our great staff, and that they took good care of you. Thank you for your nice review, it is great to know that you enjoyed our hotel and had a " great stay". Thanks again for your review and we can't wait to see you again.

Thank you,
Madonna M
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Days Inn and Suites Navarre Conference Center

Address: 8700 Navarre Pkwy., Navarre, FL 32566
Location: United States > Florida > Florida Panhandle > Navarre
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Navarre
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn and Suites Navarre Conference Center 2*
Reservation Options:
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Also Known As:
Days Inn And Suites Navarre Hotel Navarre
Days Inn Navarre
Navarre Days Inn

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