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“A nice place to crash in Naples for a few nights” 3 of 5 stars
Review of Courtyard Naples

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Courtyard Naples
3.0 of 5 Hotel   |   3250 Tamiami Trail N, Naples, FL 34103 (Moorings)   |  
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Ranked #39 of 58 Hotels in Naples
Coral Springs, Florida
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“A nice place to crash in Naples for a few nights”
3 of 5 stars Reviewed March 12, 2014

It was clean, the staff was friendly, the room was exactly as pictured. My only complaint is that design of the bathrooms are a bit odd. There is only one light and it's not in the shower, it's over the toilet. You are basically taking a shower in the dark lol! Other then that one minor thing, it was on par with other Courtyards I've stayed at. Oh and the bistro breakfast food was yummy. A latte + the healthy start egg sandwhich was a nice way to wake up :)

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason O, General Manager at Courtyard Naples, responded to this review, March 15, 2014
Dear Guest,

Thank you for writing a review of your stay at The Courtyard by Marriott in Naples. We appreciate your positive feedback regarding the bistro and our staff and look forward to seeing you again.

Best Regards,

Jason Olinik
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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212 reviews from our community

Traveler rating
    83
    75
    30
    17
    7
See reviews for
45
79
16
50
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Naples, Florida
Top Contributor
77 reviews 77 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed March 5, 2014

The only reason I booked this hotel was because I am loyal to Marriott (I have stayed over 20 hotel nights already this year) and it was centrally located, even though it was overpriced in relation to comparable hotels.

End result, the room was clean and as mentioned it was a decent location but the front desk staff (older smartass guy) couldn't help being annoying throughout our stay.

I am not going to itemize the ways he was inappropriate and an extremely poor face for the hotel but I would avoid this hotel.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason O, General Manager at Courtyard Naples, responded to this review, March 7, 2014
Dear Guest,

Thank you for taking the time to write a review of your stay at The Courtyard by Marriott in Naples. I am glad to hear that the hotel was clean and that our location was convenient for your trip to the area. I apologize on behalf of my front desk staff, I would be interested in the details of what happened if you would be so kind as to contact me at the hotel so we can discuss this, I would greatly appreciate it. Thank you for your loyalty to Marriott and for your feedback.

Sincerely,

Jason Olinik
General Manager
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Providence, Rhode Island
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 5, 2014

We were in Naples for a wedding and stayed here. The hotel was clean, the staff helpful, and the rooms adequate . Free wifi was a nice touch, but this subset of Marriott usually includes a free breakfast bar. This one did not which was a bit chintzy on their part.

Other than that, we would stay there again.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason O, General Manager at Courtyard Naples, responded to this review, March 7, 2014
Dear Guest,

Thank you for taking the time to write a review of your stay at The Courtyard by Marriott in Naples, Fl. I am delighted to hear that you enjoyed your stay. We thank you for your feedback and look forward to seeing you again.

Sincerely,

Jason Olinik
General Manager
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South Florida, Florida
Top Contributor
116 reviews 116 reviews
15 hotel reviews
Reviews in 38 cities Reviews in 38 cities
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed February 17, 2014

Well below the standards we have come to expect from Courtyard. Rooms are typical of construction from years ago---low ceilings, cramped bath, vanity areas.

Facility is showing its age--public areas have been updated but rooms would remind you of a much lower end hotel chain.

Prices, at $370 per night including taxes and fees, are obscene for what you get.

Room Tip: stay upstairs and away from rooms fronting highway 41
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  • Stayed February 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason O, General Manager at Courtyard Naples, responded to this review, February 26, 2014
Dear Guest,

Thank you for providing us with feedback from your recent stay at The Courtyard by Marriott in Naples. We have recently renovated our hotel and continue to make improvements on a daily basis. We appreciate your feedback and do hope you give us another chance in the future.

Sincerely,

Jason Olinik
General Manager
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Scotland
Top Contributor
68 reviews 68 reviews
48 hotel reviews
Reviews in 44 cities Reviews in 44 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 16, 2014

We enjoyed a warm, friendly welcome and allocated a beautiful, large room with a sitting area. Breakfast was provided beside the pool and was adequate. The staff were extremely helpful - from the reception to the breakfast ladies to the cleaning staff - all had a warm, friendly smile.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason O, General Manager at Courtyard Naples, responded to this review, February 26, 2014
Dear Guest,

Thank you so much for providing us with a review of your most recent stay at The Courtyard by Marriott in Naples. I am delighted to here you had such a positive experience with us. Thank you again for your feedback and we look forward to seeing you again.

Sincerely,

Jason Olinik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, KY
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 8, 2014

We frequently stay in Marriott properties and found this one to be average compared to other Marriott hotels. On the plus side, our room was very clean and the furnishings/carpet had been recently updated. The beds were of average comfort. The negatives...bath was dated, slow Internet, air conditioner was loud, pool and surrounding area were nothing special. The location is OK, convenient drive to everything. The staff were friendly...no complaints there. We felt it was a good value for the area and would probably stay there again.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason O, General Manager at Courtyard Naples, responded to this review, February 19, 2014
Dear Guest,

Thank you for providing us with a review of your most recent stay at The Courtyard by Marriott in Naples. It is great to hear that our staff provided you with great service and that the room was up to standard for you. We appreciate your feedback and look forward to seeing you again.

Sincerely,

Jason Olinik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
connecticut
Top Contributor
60 reviews 60 reviews
26 hotel reviews
Reviews in 43 cities Reviews in 43 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed February 3, 2014 via mobile

I am a Marriot Platinum and this hotel was disappointing in many areas. The lobby area is remodeled to the new courtyard design and the staff are helpful. It's the rooms that disappoint. As others have complained wifi is not up to speed. I know the manager responds and says upgrades are in progress but that is a stall. It took over 6 months at another Marriot I stay at to fix the wifi. My king room had a couch but no reading light next to it. I had to read the paper in bed. The counter space by the bathroom sink is too small. The lighting in the shower is poor. As soon as you close the shower curtain it is dark in the shower. Almost every courtyard has a small refrigerator, this hotel did not. Fix these issues and I will come back.




Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason O, General Manager at Courtyard Naples, responded to this review, February 5, 2014
Dear Guest,

Thank you for sharing your feedback regarding your recent stay at The Courtyard by Marriott in Naples. All of your concerns are being addressed, some even this week, and I assure you that your next stay will satisfy all of your needs. We appreciate your feedback and look forward to your next stay.

Sincerely,

Jason Olinik
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Naples

Address: 3250 Tamiami Trail N, Naples, FL 34103
Location: United States > Florida > Southwest Gulf Coast > Naples > Moorings
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 58 Hotels in Naples
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Naples 3*
Number of rooms: 102
Official Description (provided by the hotel):
Its' a new stay at one of the most inviting, newly renovated hotels in Naples, FL, the Courtyard by Marriott. Beautiful beaches, fantastic golf courses, specialty shopping, and a vibrant cultural scene make Naples a wonderful world of its own. Close to Naples' pristine beaches, the Courtyard offers easy access to a variety of attractions. For the business traveler, this hotel offers spacious rooms smartly appointed with full-size work desks, complimentary high-speed Internet, flat-screen TVs and in-room coffee service. Nature lovers will appreciate the short driving distance to the Everglades, the Naples Zoo, and many sanctuaries and preserves. For the shoppers who can't resist the urge to splurge, you will love Naples' unique boutiques, intriguing shops and grand shopping centers. Whether you visit Naples for business or pleasure, be sure to choose Courtyard Naples, the finest of hotels in Naples, Florida. ... more   less 
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Also Known As:
Courtyard Naples Hotel Naples
Naples Courtyard
Naples Marriott

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