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“Over-rated” 2 of 5 stars
Review of Courtyard Naples

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Courtyard Naples
3.0 of 5 Hotel   |   3250 Tamiami Trail N, Naples, FL 34103 (Moorings)   |  
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Ranked #39 of 58 Hotels in Naples
wellington, fl
Top Contributor
253 reviews 253 reviews
40 hotel reviews
Reviews in 87 cities Reviews in 87 cities
120 helpful votes 120 helpful votes
“Over-rated”
2 of 5 stars Reviewed June 19, 2013

This place, even "renovated" feel more like a Fairfield Inn. Offered a room with a "balcony" which hardly had room for 2 chairs, overlooking the green colored swimming pool...yuck. Had to ask for a refrigerator to be brought up (apparently not enough so every room can have one)...it was clean & worked. No breakfast included, just free coffee....staff seemed nice but were absolutely no help when my nightgown (brand new & expensive) turned up missing...my fault for leaving it by accident but still...doesn't speak for much honesty. Oh, well, lesson learned...won't be back at this place.

Stayed June 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ziad E, Manager at Courtyard Naples, responded to this review, June 24, 2013
I am sorry that your balcony room overlooking the swimming pool was less than you expected. It is one of our guests' favorite rooms. Because our refrigerators ore oversized, not all guests like them in their rooms, so we only place them in the rooms by request only.
Regarding your nightgown. my housekeeping staff, front desk staff, and I searched feverishly immediately after your phone call to locate your missing gown. Unfortunately, we simply could not find it. Lost and found is an integral part of our Housekeeping Department, and we take pride in the steps necessary to return lost items to our guests.
I do hope that when you return to Naples, you will have a pleasant return trip.
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213 reviews from our community

Traveler rating
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    30
    17
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • English first
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English first
grangemouth
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2013

The rooms are huge, spotless, comfortable and the beds are to die for. I wanted to stay longer. New meals service has commenced and I think this will be a huge benefit for travellers staying here. Staff were very helpful, nice gym and laundry, free wifi in all rooms, drinks and ice vending machines . On a tour this was my favourite hotel.

Room Tip: Rooms have been renovated and they are beautiful
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ziad E, General Manager at Courtyard Naples, responded to this review, June 24, 2013
We are delighted that you enjoyed your short stay while on your tour in Florida.
If your travels bring you this way again, we certainly hope we will be
number one choice for a hotel in Naples, Florida!
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Palm Beach, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 18, 2013

I stay here about 6-7 times a year for business. The staff is always accommodating, clean renovated rooms, great location, etc. etc. There is really not a negative comment you make. You cant go wrong here!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ziad E, Manager at Courtyard Naples, responded to this review, June 21, 2013
Thank you for returning to the Courtyard by Marriott when your travels bring you to Naples. We sincerely appreciate your loyalty to both Marriott and our hotel. Look forward to seeing you here again soon.
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Gouda, The Netherlands
Top Contributor
86 reviews 86 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed June 8, 2013 via mobile

We have stayed at this hotel for almost 10 years and we always loved it. The staff from GM to the maids are wonderful, rooms are good and always clean, nice and friendly atmosphere and it's close to restaurants, beach and the mall. Last year the lobby has been renovated and this year they renovated the rooms. This makes the Courtyard Marriott one of the best hotels in Naples and we sure hope to visit this hotels for many more years.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ziad E, Sales Manager at Courtyard Naples, responded to this review, June 12, 2013
Always a delight to have the two of you here at the hotel. You are like family coming to visit except unlike family we are always sad to see you go. Hurry back!!!
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Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2013

We love Naples, which is less than a two hour drive from our home in Miami. For the last few years during the summer, when school is out, we go there for mini-breaks two to three times a month. One of the reasons we enjoy going there is the hospitality and accommodations at the Courtyard by Marriott property. We have gotten to know the manager, Ziad, and most of his staff very well and they are one of big reasons we feel so comfortable going over there. The rooms have just been upgraded, the new bistro breakfast area and bar are up and running and the hotel looks sharp all around. Another reason we love it is that is centrally located on Tamiami Trail, literally a four-minute drive to Naples' powdery, white sand beaches (Lowdermilk Park on Gulf Shore Blvd at Banyan Blvd is our go-to spot, with full facilities on premise; other great beaches are almost as close). It's also easy to get to a ton of great restaurants featuring all cuisines and price ranges (USS Nemo, maybe 4-5 blocks from the Courtyard, has a signature dish, Chilean sea bass in miso broth, that is to die for). Look, you can stay right the beach at the Ritz or Naples Beach and Golf Club, but you'll pay 3-4 times more. Or you can enjoy a great stay at the Courtyard and use those saved bucks at Nemo or a host of fine restaurants within a 5-10 drive from the hotel. For us it's not a hard choice.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 5, 2013

There is nothing bad I can say about this hotel. The desk clerks were always friendly and would say Hi everytime you walked by them. We had a great room, it was clean and loved having a fridge and small wet bar in the room. We paid a few dollars extra for the room with a balcony. For the difference in price, it was well worth the upgrade. I would stay here again and would recomend to others.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ziad E, Manager at Courtyard Naples, responded to this review, June 6, 2013
Just the kind of review we love to see! Thank you for taking the time to let us know about your recent visit. If your travels bring you to Naples again, we hope you will stay here with us!!!
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Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 2, 2013 via mobile

Spent 2 weeks staying in Florida and we stayed in several different types of hotels from ultra cool w and Delano to hilton and intercontinental and b and b's.

Naples courtyard was best value for money, free parking, wireless, newspapers and coffee. Gym was good enough. Staff super helpful, gave us deck chairs for beach, breakfast was nice, obviously a remodeled hotel but bed comfortable and not noisy. All you can ask for!

Stayed May 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ziad E, Manager at Courtyard Naples, responded to this review, June 6, 2013
We are so pleased that you enjoyed your stay here with us at the Courtyard by Marriott. Always happy to lend some chairs and offer a cup of coffee to our guests each morning.
If you find yourselves coming back to Naples again, please come and stay with us.
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Additional Information about Courtyard Naples

Address: 3250 Tamiami Trail N, Naples, FL 34103
Location: United States > Florida > Southwest Gulf Coast > Naples > Moorings
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 58 Hotels in Naples
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Naples 3*
Number of rooms: 102
Official Description (provided by the hotel):
Its' a new stay at one of the most inviting, newly renovated hotels in Naples, FL, the Courtyard by Marriott. Beautiful beaches, fantastic golf courses, specialty shopping, and a vibrant cultural scene make Naples a wonderful world of its own. Close to Naples' pristine beaches, the Courtyard offers easy access to a variety of attractions. For the business traveler, this hotel offers spacious rooms smartly appointed with full-size work desks, complimentary high-speed Internet, flat-screen TVs and in-room coffee service. Nature lovers will appreciate the short driving distance to the Everglades, the Naples Zoo, and many sanctuaries and preserves. For the shoppers who can't resist the urge to splurge, you will love Naples' unique boutiques, intriguing shops and grand shopping centers. Whether you visit Naples for business or pleasure, be sure to choose Courtyard Naples, the finest of hotels in Naples, Florida. ... more   less 
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Also Known As:
Courtyard Naples Hotel Naples
Naples Courtyard
Naples Marriott

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