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Courtyard Naples: Traveler Reviews

3.0 of 5
3250 Tamiami Trail N, Naples, FL 34103 (Moorings)
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Courtyard Naples
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134 reviews from our community

    Trip type
Traveler rating
    58
    44
    18
    9
    5
Date Rating
Bedford, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“needs renovation”
2 of 5 stars Reviewed August 13, 2012

I will mention the good first. The breakfast is normal Courtyard fare and is of good quality. The location is just ok. The personnel are as nice and as helpful as can be.

Now I will talk about the bad part. The hotel is in serious need of renovation. The rooms smell bad. It is the smell of mold and mildew and it isn't just one room. Because I am a very loyal Marriott customer I stayed here a couple of times this past winter and the winter before. There were three of us each time in three different rooms. All of the rooms were equally bad. Both of the last couple of years, we stayed a couple of times and then after that we would not return and switched to the Hilton properties in town. I have stayed in a hundreds of Marriott properties over the last ten years and this one is the only one that I will not stay in again. My colleagues and I wonder how they don't get removed from the Marriott chain.

  • Stayed April 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Patrick581 about Courtyard Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
“Wanted to like it...”
2 of 5 stars Reviewed August 9, 2012

We stayed at the Marriott Courtyard in Naples in August for 4 nights. After reading the reviews, I had high hopes. The staff at the front desk were so nice and helpful, I really wanted to like the hotel. However, as soon as we were in the elevator, which needed a paint job and had tacky pictures on the wall, I started to have doubts. The hallways were dark with carpet that needed replacement.

We were on the 2nd floor -- I don't know if that makes a difference. When we opened the door to our room, the moldy smell was prominent. The bed was comfortable and the bathroom fairly clean, but that's the best I can say. The water pressure in the shower was nonexistent.

Breakfast at the hotel was the typical Marriott awful precooked egg and boxed pastry offering. Although there were signs on the table advertising the "omelet station" and eggs cooked to order, that didn't exist.

We didn't use the pool, but from appearances, it was old and not at all enticing.

The service at the desk was excellent -- it's too bad they're stuck with a dated, smelly hotel with inedible food.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
“Second Time Around - All Good”
4 of 5 stars Reviewed August 7, 2012

We stayed here a year ago, so we decided to stay here again.....the location is central to everything and the hotel is well maintained and clean throughout. We think it offers good value and amenities and would definitely recommend it and stay again in the future.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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boca raton
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
“Clean, Comfortable, and Good Value”
5 of 5 stars Reviewed July 31, 2012

Stayed in the Marriott Courtyard for one night in a King room on the 3rd floor. We booked under a Florida Resident promotion and had a hot breakfast included with the very reasonable room rate.
We were welcomed when we arrived and acknowledged as a Marriott Rewards member. Check-in was effortless and pleasant.
Our room was spacious, clean and everything in working order. No dust, no stains, and the bathroom was spotless. Our king bed was very comfortable and the A/C, although a individual unit, was quiet and very efficient.
Breakfast was great. We received the complementary card at check-in and had the choice of the hot buffet or you could order eggs to your liking or an omelet. The food was hot, well prepared, and arrived quickly to our table. The waitress was the young lady that checked us in the day before, and was pleasant and professional in both roles.
The hotel is a short drive (10 minutes) from the main street in downtown and no further from the area beaches.
All in all a very good experience.

Room Tip: Make sure you check for a Florida Residents promotion at any Marriott property in Florida if it pert...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Clean, comfortable and conveniently located with great, free Internet”
5 of 5 stars Reviewed July 25, 2012

We stayed in a two double bed room on the fourth floor of the hotel. The room was very clean and the furnishings seemed to be fairly new and fresh. The beds were comfortable, as was the room size. The room had a balcony with a couple of chairs and a small table. The bathroom was average, but adequate and clean. The hotel serves hot breakfast and is located very near other restaurants for other meals. The free wi-fi was faster and more reliable than most hotel Internet services I've experienced. We didnt use the pool, but it looked nice. All in all, it was a pleasant stay. I'd stay there again.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Kitsyn about Courtyard Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Courtyard Naples

Also Known As:
Courtyard Naples Hotel
Courtyard Naples Hotel Naples
Naples Courtyard
Naples Marriott
Address: 3250 Tamiami Trail N, Naples, FL 34103
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples > Moorings
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#35 Family Hotels in Naples
Price Range: $
Hotel Class:3 star (3*)
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