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All 59 Naples hotels

Vanderbilt Beach Resort: Traveler Reviews

2.5 of 5
9225 Gulfshore Drive North, Naples, FL 34108
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Vanderbilt Beach Resort
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85%
Ranked #25 of 59 hotels in Naples
45 traveler photos
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90 reviews from our community

    Trip type
Traveler rating
    50
    26
    5
    4
    5
Date Rating
Coral Springs, Florida
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
“Beautiful resort fantastic location!!”
5 of 5 stars Reviewed November 12, 2012 via mobile

Great location and resort hotel and condo side facing the bay!! Resort provides chairs for the beach and restaurant indite has good food! Great location not too over populated romantic as well as great for families too!

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Media pa
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Lousy customer service beware”
1 of 5 stars Reviewed October 7, 2012

We had booked 2 ocean/gulf view rooms.
Confirmed the above the night before and was told all was right in the universe.
Upon arrival we were told that our booking was non existent
They stated we could have one of the dual room condo units facing the canal with no price reduction that is the best they could do . The room is shabby to say the least run down is more like it. The front door lock didn't work properly. The furniture was abused, Couches ugly and worn, bathrooms dated and just plain yuck. Kitchen worn terribly. This place reminds me of the rental duplexes in northeast Philadelphia which is lower income area in Philly.
The only thing I was impressed with so far has been the valet probably want to get you separated from your vehicle before you realize how crappy this place is and this is after being here for only 30 min.
Now I'm not on the snobbish side I've been in the army and eaten MREs in the dirt also camped with the boy scouts as a scout leader and work as a fire fighter so I've lived on the rougher side.
I will post up again in 24 hrs to up date

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask Wayne B about Vanderbilt Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vanderbiltbeach, Owner at Vanderbilt Beach Resort, responded to this review
October 12, 2012
We were surprised and disappointed by this review. We have no record of this guest staying with us and management was never notified by this guest of the problems described in this review. We are committed to maintaining and improving our property for the enjoyment of all of our guests. In the Spring we replaced all of the carpets in the living areas of our condominium units with new tile, and in September we just concluded a renovation of our hotel bathroom units. We also completed a complete redecoration of our beachfront restaurant in September. While we understand that tastes can differ, the suggestion that our property is somehow "low rent" and that we provide poor service is simply not an accurate description of our values or of the experience that we provide to our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plattsburgh, New York
Top Contributor
70 reviews 70 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
“Great view!!!”
4 of 5 stars Reviewed September 18, 2012

Had a nice time at this resort.Unit was nice,updated and everyone was very friendly.The pool and hot tub were great.A few little complaints but nothing major.Will come back to stay again just because of the great view and amenities.

Stayed September 2012, traveled with family
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boynton beach fl
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Disappointed”
2 of 5 stars Reviewed August 11, 2012

We have stayed at this motel many times. This time we took our 2 granddaughters, ages 10 and 7. Our room was extremely dilapidated and needing upgrades. Furniture and bedding very old and musty; towels were of poor quality.

Receptionist at front desk was unfriendly and going through the motions- almost rude. In fact when i asked for a map of the area, on our second day, I felt as though I was intruding. He handed it to me- no comment, no may I help you, etc.

Breakfast was sparse- packaged waffles, muffins, boxed cereal.

Although the Turtle Club is lovely and food is good, service was not up to par on the night we dined there. Same children's menu across the street on the bay side was $5.00 less per child.

Would we return to Vanderbilt Resort, I don't think so.

Room Tip: Unless rooms are updated, I can't suggest a room.
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  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
Ask haley26 about Vanderbilt Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TX
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
“Great trip, ocean front unit.”
4 of 5 stars Reviewed August 8, 2012

We stayed in a two bedroom, two bath unit with a full kitchen. TV's in both the bedrooms and the living room. The unit had a washer dryer which was great. The balcony looked out over the ocean, beautiful. You could lay in bed and see the ocean. Everything was very clean, grounds well kept. There two sides to the resort, bay side and ocean side, each side has a pool and hot tub, there is a very quiet street with little traffic to cross. Great resort, everyone is very friendly and helpful. There are two pontoon boats at the resort that you can rent for $75 for three hours which was fun. There is a fishing dock on the bay side. Very happy with our trip, highly recomend.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Vanderbilt Beach Resort

Also Known As:
Vanderbilt Beach Hotel Naples
Vanderbilt Beach Hotel
Address: 9225 Gulfshore Drive North, Naples, FL 34108
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Beach Business Center Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#5 On the Beach Hotels in Naples
#27 Family Hotels in Naples
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Vanderbilt Beach Resort has been welcoming guests and their families for over 50 years. Our pristine beachfront location provides a tranquil escape from modern worries. Wake up to the gentle sounds of the Gulf of Mexico in our beachside one-room efficiencies, one bedroom apartments or waterfront condominiums that overlook the Vanderbilt Lagoon. End the day with dinner at our award-winning Turtle Club Restaurant or watch the sun set over the Gulf without ever leaving the Resort. ... more   less 
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