We had booked 2 ocean/gulf view rooms.
Confirmed the above the night before and was told all was right in the universe.
Upon arrival we were told that our booking was non existent
They stated we could have one of the dual room condo units facing the canal with no price reduction that is the best they could do . The room is shabby to say the least run down is more like it. The front door lock didn't work properly. The furniture was abused, Couches ugly and worn, bathrooms dated and just plain yuck. Kitchen worn terribly. This place reminds me of the rental duplexes in northeast Philadelphia which is lower income area in Philly.
The only thing I was impressed with so far has been the valet probably want to get you separated from your vehicle before you realize how crappy this place is and this is after being here for only 30 min.
Now I'm not on the snobbish side I've been in the army and eaten MREs in the dirt also camped with the boy scouts as a scout leader and work as a fire fighter so I've lived on the rougher side.
I will post up again in 24 hrs to up date

Had a nice time at this resort.Unit was nice,updated and everyone was very friendly.The pool and hot tub were great.A few little complaints but nothing major.Will come back to stay again just because of the great view and amenities.

We have stayed at this motel many times. This time we took our 2 granddaughters, ages 10 and 7. Our room was extremely dilapidated and needing upgrades. Furniture and bedding very old and musty; towels were of poor quality.

Receptionist at front desk was unfriendly and going through the motions- almost rude. In fact when i asked for a map of the area, on our second day, I felt as though I was intruding. He handed it to me- no comment, no may I help you, etc.

Breakfast was sparse- packaged waffles, muffins, boxed cereal.

Although the Turtle Club is lovely and food is good, service was not up to par on the night we dined there. Same children's menu across the street on the bay side was $5.00 less per child.

Would we return to Vanderbilt Resort, I don't think so.

We stayed in a two bedroom, two bath unit with a full kitchen. TV's in both the bedrooms and the living room. The unit had a washer dryer which was great. The balcony looked out over the ocean, beautiful. You could lay in bed and see the ocean. Everything was very clean, grounds well kept. There two sides to the resort, bay side and ocean side, each side has a pool and hot tub, there is a very quiet street with little traffic to cross. Great resort, everyone is very friendly and helpful. There are two pontoon boats at the resort that you can rent for $75 for three hours which was fun. There is a fishing dock on the bay side. Very happy with our trip, highly recomend.