The Ritz is a fabulous hotel. I don’t want to diminish that fact, but there were a few issues with our stay. The valet parker, Juan, was very welcoming. Told us 5 times if there was anything we needed, to ask him. Well, coming back late morning, I asked if he could keep my car up front as we needed to go back out in a few hours. He said he really couldn’t but would see what he could do. This was after I gave him a very generous tip. I came out a few hours later, and no car. I had to wait 20 minutes for it. However, there were still cars parked up front from the morning. I don’t get it. Kids in the adult only pool – and there were a lot of them. And no chairs were available. People had saved them, but they were nowhere in sight. This isn’t the hotel’s doing, but it was very frustrating not to be able to get a chair. We were out of luck. Finally the elevators were not adequate. Even though there were five, we always had to wait. Especially on Sunday we waited 15 minutes. I would have walked, but we were on the 8th floor. Paying the prices during the summer for this hotel, I just didn’t need to have these frustrating experiences. One last thing – the shower curtain in the bathroom. Really? At a Ritz? The rest of the stay was fine. We enjoyed the nightly music in the lobby lounge. The servers there were excellent.
- Official Description (provided by the hotel):
- Located on the pristine white sands of Southwest Florida’s Gulf Coast, The Ritz-Carlton, Naples is a Five Star, Four Diamond beach resort that appeals to today’s sophisticated traveler with an array of pampering amenities. With stunning views of the Gulf of Mexico, the resort offers a variety of innovative dining experiences, a luxurious, 51,000 square-foot world class spa, two heated pools, a high tech entertainment lounge, an interactive environmental children’s program and a wide selection of beach activities and water sports. Only three miles from the beach resort and accessible by a convenient hotel shuttle, the 295-room Ritz-Carlton Golf Resort is ranked as the #1 golf resort in Florida by Conde Nast Traveler magazine and as one of the 15 best luxury golf resorts in North America by Golf Digest. The golf resort is home to a pair of 18-hole signature Greg Norman golf courses at Tiburon and hosts the annual PGA TOUR Franklin Templeton Shootout. ... more less
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- Also Known As:
- The Ritz-Carlton, Naples Hotel Naples
- Naples Ritz Carlton
- Ritz Naples
- Ritz-Carlton Naples