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The Ritz-Carlton, Naples: Traveler Reviews

5.0 of 5
280 Vanderbilt Beach Road, Naples, FL 34108
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The Ritz-Carlton, Naples
Ranked #5 of 59 hotels in Naples
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701 reviews from our community

Traveler rating
    464
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    53
    22
    8
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Families
177
 
Couples
229
 
Solo
17
 
Business
125
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“5 Stars PLUS!!!”
5 of 5 stars Reviewed November 18, 2012

5 Stars are NOT ENOUGH to complete this review! I had expectations of the service I would receive prior to arriving to the Ritz Carlton in Naples, Florida. They were far exceeded and I was even more impressed than I had ever thought possible! This was my first visit to Naples and my first time staying at a Ritz Carlton, however I was still treated like a VIP! (Maybe it was showing up in the mini cooper that I had rented for the drive in from Miami!). Leo checked us in upon our arrival and made us feel so welcome. ALL of the staff throughout the resort were extremely attentive, friendly and courteous. We were celebrating our first anniversary and shortly after we checked in, there was a knock on the door and we were presented with champagne and truffles. Nice touch! The room itself was very spacious and well kept. We grabbed a drink at their outdoor bar over looking the water and caught a beautiful sunset. Dinner was at the Grill Restaurant in the hotel and it was SPECTACULAR!! Our waiter and our sommelier (both named Scott) took care of us that night and made everything absolutely perfect. We were serenaded with fabulous piano music and made personal requests. (our wedding song and a few other favorites!). A few of the other guests even started to get up and dance. It was so cute! The food itself was delectable and sinful (especially the souffles!). Breakfast the next morning was amazing with lots to choose from. The grounds of the resort are beautiful and we really felt like we were somewhere else. Downtown Naples was a short drive away and definitely worth checking out. Very beautiful. What an incredible introduction to Naples and to the Ritz Carlton. Looking forward to our next visit! Cheers!!

Room Tip: Seemed that most rooms had a good view...either of the gulf or of the resort which is beautiful.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask teacherdudeinTO about The Ritz-Carlton, Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bakersfield, CA
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
37 helpful votes 37 helpful votes
“Simply unparalleled service!”
5 of 5 stars Reviewed November 17, 2012 via mobile

This was my first visit at a Ritz-Carlton Hotel. I have stayed at some wonderful hotels, but nothing quite like the Ritz. The rooms were beautiful, classically styled. Every room has a view of the Gulf Coast and not just a view, an expansive view. The service was amazing. Each and every staff member made us feel like we were special. It was simply impeccable. The restaurants were amazing. The crabcakes were like no other I had ever tasted. I am craving one now! The location, in Naples Florida is beautiful and has wonderful shopping. I highly recommend for a romantic weekend.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cabailey about The Ritz-Carlton, Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“luxury on the beach”
5 of 5 stars Reviewed November 17, 2012

me and my wife stayed at this hotel for 1 night and it was amazing! the place was so beautiful. when we first walked in, we beautiful crystal chandeliers hanging from the ceiling. the lobby was beautiful. we were immediately checked-in. the people were so nice there and the service was great! we got our room upgraded to a beach view room. when we got to the room, it was beautiful. everything about it was wonderful! when we got to the pool side, we relaxed. it was very nice, especially the beach. we also went to the spa. it was so relaxing at the spa! overall, this hotel was excellent and i definitely come here again.

Room Tip: rooms with a beach view are great for a sunset!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bradlo2 about The Ritz-Carlton, Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
“service is the BEST”
4 of 5 stars Reviewed November 17, 2012

My stay at the Ritz Carlton in Naples was spectacular due to the service. Honestly, the hotel looks a bit outdated and it feel more of a city hotel than a beach resort. However, my stay was amazing and would definitely return because of the service. There was not a request that was not met with the friendliest attitude. One day I lost my driver license, and they called my room to inform me that they had found it, I had not even noticed I had lost it!!! The beach is great, considering we are in Florida and contrary to popular belief beaches in Florida are not the best. Highly recommend this hotel! Highly recommend the ocean front restaurant not only for the food but for the view (especially at the sunset)

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask worldtraveler44535 about The Ritz-Carlton, Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
“Windy but wonderful!”
5 of 5 stars Reviewed October 30, 2012

Stayed at RC Naples for four nights at end of October. Wonderful! Took our 7 month old baby and stayed on club level. Food on club was fantastic; actual space for lounge was a little small. But very nice. Service on club top notch. Dressed our baby up as a lobster for Halloween and the staff supplied us with a giant pot and a chef for some memorable photos!!! Loved it. Storm Sandy was around so very windy and our time at actual beach was limited. Pool very relaxing and comfortable. Overall great and will come back especially after renovation next fall.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Srissing about The Ritz-Carlton, Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about The Ritz-Carlton, Naples

Also Known As:
The Ritz-Carlton, Naples Hotel
The Ritz-Carlton, Naples Hotel Naples
Naples Ritz Carlton
Ritz Carlton Naples
Ritz Naples
Ritz-Carlton Naples
Naples Ritz-Carlton
Naples Ritz
Address: 280 Vanderbilt Beach Road, Naples, FL 34108
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Naples
#2 On the Beach Hotels in Naples
#4 Luxury Hotels in Naples
#5 Family Hotels in Naples
#7 Romantic Hotels in Naples
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located on the pristine white sands of Southwest Florida’s Gulf Coast, The Ritz-Carlton, Naples is a Five Star, Four Diamond beach resort that appeals to today’s sophisticated traveler with an array of pampering amenities. With stunning views of the Gulf of Mexico, the resort offers a variety of innovative dining experiences, a luxurious, 51,000 square-foot world class spa, two heated pools, a high tech entertainment lounge, an interactive environmental children’s program and a wide selection of beach activities and water sports. Only three miles from the beach resort and accessible by a convenient hotel shuttle, the 295-room Ritz-Carlton Golf Resort is ranked as the #1 golf resort in Florida by Conde Nast Traveler magazine and as one of the 15 best luxury golf resorts in North America by Golf Digest. The golf resort is home to a pair of 18-hole signature Greg Norman golf courses at Tiburon and hosts the annual PGA TOUR Franklin Templeton Shootout. ... more   less 
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The Ritz-Carlton, Naples
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