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“Simply unparalleled service!” 5 of 5 stars
Review of The Ritz-Carlton, Naples

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The Ritz-Carlton, Naples
5.0 of 5 Hotel   |   280 Vanderbilt Beach Road, Naples, FL 34108   |  
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Ranked #8 of 58 Hotels in Naples
Bakersfield, CA
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
37 helpful votes 37 helpful votes
“Simply unparalleled service!”
5 of 5 stars Reviewed November 17, 2012 via mobile

This was my first visit at a Ritz-Carlton Hotel. I have stayed at some wonderful hotels, but nothing quite like the Ritz. The rooms were beautiful, classically styled. Every room has a view of the Gulf Coast and not just a view, an expansive view. The service was amazing. Each and every staff member made us feel like we were special. It was simply impeccable. The restaurants were amazing. The crabcakes were like no other I had ever tasted. I am craving one now! The location, in Naples Florida is beautiful and has wonderful shopping. I highly recommend for a romantic weekend.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,019 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
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Tenafly, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 17, 2012

me and my wife stayed at this hotel for 1 night and it was amazing! the place was so beautiful. when we first walked in, we beautiful crystal chandeliers hanging from the ceiling. the lobby was beautiful. we were immediately checked-in. the people were so nice there and the service was great! we got our room upgraded to a beach view room. when we got to the room, it was beautiful. everything about it was wonderful! when we got to the pool side, we relaxed. it was very nice, especially the beach. we also went to the spa. it was so relaxing at the spa! overall, this hotel was excellent and i definitely come here again.

Room Tip: rooms with a beach view are great for a sunset!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
4 of 5 stars Reviewed November 17, 2012

My stay at the Ritz Carlton in Naples was spectacular due to the service. Honestly, the hotel looks a bit outdated and it feel more of a city hotel than a beach resort. However, my stay was amazing and would definitely return because of the service. There was not a request that was not met with the friendliest attitude. One day I lost my driver license, and they called my room to inform me that they had found it, I had not even noticed I had lost it!!! The beach is great, considering we are in Florida and contrary to popular belief beaches in Florida are not the best. Highly recommend this hotel! Highly recommend the ocean front restaurant not only for the food but for the view (especially at the sunset)

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2012

Stayed at RC Naples for four nights at end of October. Wonderful! Took our 7 month old baby and stayed on club level. Food on club was fantastic; actual space for lounge was a little small. But very nice. Service on club top notch. Dressed our baby up as a lobster for Halloween and the staff supplied us with a giant pot and a chef for some memorable photos!!! Loved it. Storm Sandy was around so very windy and our time at actual beach was limited. Pool very relaxing and comfortable. Overall great and will come back especially after renovation next fall.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reston, Virginia
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 25, 2012

We wanted to celebrate our 25th anniversary in luxury, and wanted to fly direct from D.C., so the Ritz-Carlton in Naples, Florida was the perfect location!

We thought the staff was amazing and the facilities were beautiful. There were two different pools, one for families and one for people who wanted to get away from the kids.

We had massages in the SPA and my massage was one of the best I have ever had (thanks, Nadia!). The mineral pool was a great place to hang out afterwards.

The beach was very pretty. The only two comments I will make about the beach: 1) If I am paying all that money to stay at the Ritz, I kind of feel like you should throw the umbrella in for free. $28 isn't going to make a big difference on my bill, but we didn't get one, just out of principal. Don't be cheap, Ritz-Carlton--give the guests the umbrella as a courtesy! 2) There was a big program to preserve the turtles which meant that walking on the beach at night was discouraged. I was kind of bummed about this...I love the turtles and we respected the program, but there is nothing more romantic than an evening beach walk!

All-in-all, I had a wonderful time! The view from our Ocean Front King room was magnificent, the room was well appointed (although pretty far from the elevator), and the staff was great!
Thanks for such a wonderful stay!

Room Tip: If you have any mobility issues, be sure to ask how far the room is from the elevator. We were prett...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 17, 2012

We spend 4 nights at the Ritz again this October. As in our previous stay we appreciate the location and the great views from the Ritz. The delivery is solid.

Obviously the hotel has come in to its years and it's up for refurbishing. Services are ok, but not at the level of other hotels in the same price range.

I like the Ritz concept, but this hotel will need upgrading going forward.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Augusta, Georgia
Top Contributor
79 reviews 79 reviews
26 hotel reviews
Reviews in 43 cities Reviews in 43 cities
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed October 11, 2012

I stayed at the Ritz for three wonderful nights during the SNPA convention. First class all the way! You pay for it though. Its best to have a car and get off property for a while to enjoy the city and give your bank account a break.I ate dinner at Steamers on airport road, this is a local place that blows away most food even found on the resort and its with in a 5 minute drive.
The parking will set you back 27.20 a night, tax included! So bring dollar bills for the bellman/valet. Overall this is an amazing property right on the ocean, 3 pools with cabanas, and a private beach.

Room Tip: top floor with pool ocean view
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Naples

Address: 280 Vanderbilt Beach Road, Naples, FL 34108
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Naples
#4 On the Beach Hotel in Naples
#5 Spa Hotel in Naples
#5 Family Hotel in Naples
#5 Luxury Hotel in Naples
#10 Romantic Hotel in Naples
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Naples 5*
Number of rooms: 420
Official Description (provided by the hotel):
Located on the pristine white sands of Southwest Florida’s Gulf Coast, The Ritz-Carlton, Naples is a Five Star, Four Diamond beach resort that appeals to today’s sophisticated traveler with an array of pampering amenities. With stunning views of the Gulf of Mexico, the resort offers a variety of innovative dining experiences, a luxurious, 51,000 square-foot world class spa, two heated pools, a high tech entertainment lounge, an interactive environmental children’s program and a wide selection of beach activities and water sports. Only three miles from the beach resort and accessible by a convenient hotel shuttle, the 295-room Ritz-Carlton Golf Resort is ranked as the #1 golf resort in Florida by Conde Nast Traveler magazine and as one of the 15 best luxury golf resorts in North America by Golf Digest. The golf resort is home to a pair of 18-hole signature Greg Norman golf courses at Tiburon and hosts the annual PGA TOUR Franklin Templeton Shootout. ... more   less 
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Also Known As:
The Ritz-Carlton, Naples Hotel Naples
Naples Ritz Carlton
Ritz Naples
Ritz-Carlton Naples

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