There are not enough words to express the level of service you receive at this beautiful haven on the water in Naples. Every member of their staff including their pool wait staff, housekeeping, room service, front desk, concierge and anyone you passed in the hall makes you feel as though your comfort and well being is their top priority. This was our second visit and we were so thrilled to be there that we extended our stay an additional day the very last minute and they could not have been more accomodating. The food is excellent and we dined at The Grill four evenings out of seven. Upon check in our room was already upgraded - they truly make you feel welcome and a part of their family. The spa is fantastic and I highly recommend Mary (masseuse) who truly enjoys her profession. This is one resort that we will visit each year for our anniversary.