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“What an amazing getaway!!” 5 of 5 stars
Review of Naples Grande Beach Resort

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Naples Grande Beach Resort
4.5 of 5 Resort   |   475 Seagate Drive, Naples, FL 34103 (Formerly Waldorf Astoria Naples) (North Naples)   |  
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$50 nightly resort credit
Ranked #19 of 58 Hotels in Naples
1 review
“What an amazing getaway!!”
5 of 5 stars Reviewed yesterday NEW via mobile

My girlfriends and I stayed here for the weekend and we given the five star treatment by the staff! The rooms were clean and quite spacious. Sean, our bartender throughout our stay, supplied us with endless laughs and absolutely perfect service. Sean and the rest of the staff are probably the number reason we will return to the Naples Grande. The only complaints we had is that the pool area lacked seating; the adult pool never any lounge chairs available. A suggestion would be a one band at the pool to provide entertainment.

  • Stayed February 2015
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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384 reviews from our community

Traveler rating
    248
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Dallas, Texas
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Really enjoyed our stay - the balcony was a nice place to relax. Pool area and walk thru the mangroves to the beach was awesome.

But the best thing about this hotel was Francis from the bell area. He went out his way to make our stay wonderful! We were there over Valentine's weekend and didn't plan ahead for dinner on V day. He made arrangements for us at Sophia's (sp?) which was the best and we were treated like royalty. Can't say enough about his service and "go beyond" attitude! Thank you Francis.

One suggestion - please put robes in the rooms. To compete with local hotels like The Ritz, the little extras count.

  • Stayed February 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review, yesterday
Thank you so much for your kind review and for recognizing Francis for a job well done! He really is a great asset to our property and very well versed in the area and what it can offer our guests. We will be sure to share your compliments with him.

You had also made a comment about robes in our guest rooms and these are always available upon request. Please don't hesitate to let us know when you are returning and we will be sure to have them delivered for your stay.
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Toledo, Ohio
1 review
4 of 5 stars Reviewed 2 days ago NEW

The current owners of the Naples Grand have invested millions in the facility and it has been returned to its grandeur of when it was called the Registry. I have stayed here many times, when it was the Registry, The Waldorf Astoria and now the Naples Grand. When Hilton owned it and called it The Waldorf, they didn't back it up with investment.

We just stayed again for six days in January. The rooms are large, well appointed and everything is new, clean and crisp. While we were there a couple of floors were closed for renovation but there was no noise, dust etc. They have renovated the entire facility not just the public areas. The outside has been updated. The pool areas are great. They have an adult pool as well as pool areas for families. The beach is not just out the back door but is about half a mile down a boardwalk through a forest of mangrove trees. A real nature lesson for those inclined. A tram runs constantly for transport back and forth to the beach. It doesn't run after sunset so midnight walks on the beach require the half mile boardwalk walk each way.

We ate in the dining room, the indoor bar, had room service as well as the breakfast buffet. All was very good.

Service at from check in to check out was super.

This place is a rock solid four star in anybody's book. They do have a daily resort fee as well as daily parking. We self parked for about $10 per day. It isn't the Four Seasons but in addition to all its assets, it is a good value. If you want to stay in Naples, at a great place with beach access, and not spend $900 per night this is the place.

Room Tip: Gulf view rooms have best views but cost more.cost more. They have great walk our balconies.
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  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review, yesterday
Thank you for your continued loyalty to our property, and thank you for sharing your most recent experience on this wonderful site. We have all been very excited about the changes and improvements and are just thankful that you have enjoyed it as much as we have! We look forward to seeing you again, and if I can be of any assistance, please don't hesitate to let me know.

Donna Cox
Executive Assistant
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Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 days ago NEW

We've been going to the Naples Grande Resort for many years and have always enjoyed it. The Naples Grande has everything you could ask for - chic rooms, luxurious pools, lots of food options, gorgeous beach, and awesome service in a beautiful setting. It's very special to walk through the preserved mangroves to the beach and see native wildlife. And there's amazing shopping just blocks away...it's quite a unique place.
We also love the tennis facilities. Under head pro Adri's leadership, things are better than ever! She is a very special pro and has built a great team. For example, we had a series of lessons with Brendan and he was excellent! Every time we go there, we have an enormous amount of fun and we leave with a more complete tennis game. We can't think of a better place in the world to go if you want to have a great time and move your tennis game forward!!

Room Tip: Pick a "Gulf View" room and you will be able to see the sunset. Sunsets on the Gulf are m...
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review, yesterday
Susan, thank you for your kind review. We were very pleased to hear that both Brendan and Adri helped improve your tennis game, and I am sure it was much more pleasant playing here than in Boston. You've all had some terrible weather we know and we hope you will come down to escape here more often! Thank you for you continued loyalty band please know that we will be sharing your compliments with both Adri and Brendan.
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Winter Park, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Naples Grande Resort has a lovely little spa connected to it. The best part of the spa is a management team that is exceeding anxious to please. I have enjoyed the spa as a local, not a hotel guest. It is an oasis of calm with delightful attendants. All you need do is state any concerns and they will be dealt with. Manicures and pedicures are particularly well done.

Room Tip: This tip is re "tips." Your bill will include a 22% service charge but you can opt to lea...
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  • Stayed February 2015, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review, yesterday
Thank you for your kind words! We are thrilled to hear your treatment, especially your Mani/Pedi and we hope to see you again in the near future.
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Boone, NC
1 review
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed at The Naples Grande Beach Resort for a long girls weekend. The resort is simply amazing. The newly renovated rooms are beautiful - attention has been given to every detail. The hotel staff was always available and very helpful. We spent a lot of time in the pool area. I must say the poolside cabanas are wonderful. My entire group had a relaxing afternoon there. We finished our stay with dinner at "The Catch of the Pelican". The food & service were exceptional. I would recommend Naples Grande to anyone wanting to get away, relax and enjoy some Florida sunshine. I am already planning my next trip to the Naples Grande

  • Stayed February 2015, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review, yesterday
Thank you for taking the time to share your feedback on this wonderful site. We were thrilled to hear that your "girls weekend" was a success and we hope to see you all many more times in the future. If there is anything I can do to help/arrange, please don't hesitate to let me know.

Donna Cox
Executive Office
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1 review
4 of 5 stars Reviewed 3 days ago NEW

I went to the Naples Grande to play tennis with the instructors from PBI and to play the Naples Grande Golf Course. Both Experiences were exceptional! The Tennis facility is outstanding and I was able to get multiple hours each day on the courts. Adri, Chris and Brendan are fantastic instructors and I am very much looking forward to returning in the fall. I could probably rate the property higher but since I spent all of my time on the courts, golf course, and surrounding areas I did not have time to fully explore the hotel.

Room Tip: go high for best sunsets
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  • Stayed February 2015, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donna C, Executive Office at Naples Grande Beach Resort, responded to this review, yesterday
Good Afternoon and thank you! We were so happy to hear that Chris, Adri and Brendan were able to make such a positive impression and we will be sure to share your compliments with them. In the event I can ever be of assistance, please don't hesitate to let me know.

Donna Cox
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Naples Grande Beach Resort

Address: 475 Seagate Drive, Naples, FL 34103 (Formerly Waldorf Astoria Naples)
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Naples
#6 On the Beach Hotel in Naples
#7 Spa Hotel in Naples
#8 Luxury Hotel in Naples
#10 Business Hotel in Naples
#16 Romantic Hotel in Naples
#23 Family Hotel in Naples
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Naples Grande Beach Resort 4.5*
Number of rooms: 474
Official Description (provided by the hotel):
Naples Grande Beach Resort is Southwest Florida's insider secret for couples, families and business groups looking for an eco-smart beach retreat with panoramic views of the Gulf of Mexico. Set on 23 waterfront acres adjoining a 200-acre nature preserve and mangrove estuary, the resort is celebrated for its genuinely friendly staff who embody the highly hospitable philosophy of "The answer is yes; what's the question?" Inviting features include spacious guestrooms, suites and bungalows with private balconies or patios; same-floor meeting space and break-out rooms with floor-to-ceiling windows; energizing recreation, including championship golf, award-winning tennis and water sports on three miles of sugar sand beach; three signature pools, including one with a 100-foot water slide; a rejuvenating Naples Grande Spa and inventive dining options. It's also just a short stroll or bike ride on palm-lined streets to unique shops, restaurants and galleries. ... more   less 
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Also Known As:
Waldorf Astoria Naples Hotel Naples
The Waldorf Astoria Collection Naples

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