We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beach Attendant” 5 of 5 stars
Review of Naples Grande Beach Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Naples Grande Beach Resort to your Saves list
Naples Grande Beach Resort
4.5 of 5 Resort   |   475 Seagate Drive, Naples, FL 34103 (Formerly Waldorf Astoria Naples) (North Naples)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Ranked #31 of 58 Hotels in Naples
Naples, Florida
1 review
“Beach Attendant”
5 of 5 stars Reviewed April 19, 2014

The beach is beautiful. The hotel staff and service is exceptional. Probably the best staff person we met was the beach attendant Dylan Silva. Dylan was extremely professional, courteous, warm and helpful with both guests and co-workers.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter H, General Manager at Naples Grande Beach Resort, responded to this review, April 21, 2014
Thank you for your kind review! We will be sure to pass along your compliments to Dylan!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,972 reviews from our community

Traveler rating
    837
    543
    335
    159
    98
See reviews for
622
562
38
390
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (440)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 18, 2014

My husband and I stayed here the first week of April for personal vacation the first 4 days and then for business the last 5 days. While the rooms are somewhat dated, we had a great view and really how much time do you spend in your room on vacation? The fitness center is better than most I have seen at other hotels although every day we had to call for more water and apples. The lobby bar staff was great. Especially ANDY who was the highlight of our trip. He was very accommodating and friendly. The beach is beautiful, somewhat of a trek with your beach supplies and the "tram" to the beach only seats 6 people and can take awhile if you wait for the tram and don't walk. Tram is a golf cart. Nice to have a bar and restaurant on the beach although the line needs to be split for those that are ordering food vs. just getting drinks! Long lines and VERY slow. Ask for Winston in the restaurant/bar or Luke at the beach and you will be treated like royalty. Definitely want to also comment on the General Manager of the hotel, Patrick Simmons. He assisted us at the beach and again at the hotel lobby restaurant and made our experience fantastic. A personal thank you to Andy, Luke, Winston and Patrick!

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter H, General Manager at Naples Grande Beach Resort, responded to this review, April 21, 2014
We are so happy to hear that you and your family enjoyed your time here. Thank you so much for sharing your feedback on this wonderful site.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coral Springs, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 17, 2014

Hotel was average to me as I have visited many 5 star hotels. The room smelled a bit and the bathroom sink had a crack in it. The reservationist told me late check out was 2, but I was told a courtesy 12:30 could be granted to me. Also the gel manicure I received was horrible as the tech filed my nails so much they are now weak and brittle. I have natural beautiful nails the tech even complimented me on them. The gel polish chipped 2 days after receiving the manicure and my nails are so short and not shaped correctly. This manicure took over 2 hours and was quite expensive. I get better service at a regular salon and much cheaper.

  • Stayed April 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter H, General Manager at Naples Grande Beach Resort, responded to this review, April 18, 2014
Thank you for taking the time to provide your feedback with us. Our Spa Director will be reaching out to you directly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Top Contributor
123 reviews 123 reviews
16 hotel reviews
Reviews in 42 cities Reviews in 42 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 17, 2014

Enjoyed 5 days here. Staff all very helpful and polite--great service. Hotel nicely decorated; showing its age just a bit. Only real complaints was the A/C in room could not crank up enough to get the room below 73 deg, so a bit warm to sleep in; thankfully, our corner room allowed us to opening both sliders for a cross breeze. The beach was BEAUTIFUL. Loungers and towels included and only $25 for an umbrell all day. Handy restaurant/bar at beach. Included were bike rentals--I really enjoyed a ride on the waterfront drive that extends south of the hotel. Pools were well kept and many chairs, with a bar/restaurant poolside. A family pool and a smaller private pool & jacuzzi for adults. Adult pool was closed at 5pm on our last afternoon since the hotel rented it out for a private party so switched to the family pool but missed the jacuzzi at dusk! Great concierge recommendations for restaurants/sightseeing. Try the Bay House (also reviewed). Miltary rate was 1/2 the rack rate. Very generous benefit for veterans--thanks!

Room Tip: We paid upgrade for a corner room--it added a great deal of light to have large sliding doors on eac...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter H, General Manager at Naples Grande Beach Resort, responded to this review, April 17, 2014
Thank you so much for providing your feedback. We were delighted to hear that you enjoyed your visit with us. Thank you for all you do for our Country and we hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cabo San Lucas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 15, 2014

Pool with water-slide was a blast. George at the pool bar was on point. Beach and Kayaking was nice too. Worth the money!

Hotel staff went above and beyond for my twins 8th with cupcakes, jellybeans and candy.

Room Tip: Bungalow Suite 221
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter H, General Manager at Naples Grande Beach Resort, responded to this review, April 17, 2014
We are glad to hear that you enjoyed your visit and that our F&B Team were able to make your daughters feel special. George certainly is one of our superstars and we will be sure to pass along your compliments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
esko, mn, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 14, 2014

My wife and I and our 2 teens just spent 4 nites. We stayed in one of the Bungalow Suites which was pefect for our needs. Great bedroom with a door for my wife and I and large living area with foldout sofa for the kids. Fridge and microwave in the room for snacks and breakfast. Large patio with table and chairs. Pool and tennis about 100 ft away. Usually no one at this pool so very nice for an early morning swim. Main hotel pool about 3 min away. Water slide wowed the kids. Great beach for walking and swimming with all services including bar and café. First rate customer service from everyone. Any kind of shopping you want within 15 minute drive of hotel. Bryson was very helpful in find the right room for our family. He is a great contact. We will certainly return to this property.

Room Tip: ask for a 1st floor bungalow like 103
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter H, General Manager at Naples Grande Beach Resort, responded to this review, April 17, 2014
Thank you for your kind note! We were pleased to hear that you and your family enjoyed your visit and we will certainly pass along your compliments to Bricen. Thank you for your patronage and we will look forward to seeing your for many more family vacations going forward.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 14, 2014

My husband, 8 year old daughter, and I stayed at the hotel in March for spring break and had a wonderful vacation. The hotel was clean and the pool was fabulous, especially for children, since there is a water slide. The beach is a short walk or tram ride away. I know some people don't want to have to walk to the beach but I thought that walking down a nature trail was a nice start to the day. The beach is beautiful. We can't wait to return!

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter H, General Manager at Naples Grande Beach Resort, responded to this review, April 17, 2014
We are so glad to hear that you were able to come and spend your Spring Break with us and we are also happy to hear that you had a great time. The nature walk to the beach is certainly one of best assets and we are happy you had the chance to enjoy it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Naples Grande Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Naples Grande Beach Resort

Address: 475 Seagate Drive, Naples, FL 34103 (Formerly Waldorf Astoria Naples)
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Naples
#8 Spa Hotel in Naples
#8 On the Beach Hotel in Naples
#10 Luxury Hotel in Naples
#15 Business Hotel in Naples
#29 Romantic Hotel in Naples
#31 Family Hotel in Naples
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Naples Grande Beach Resort 4.5*
Number of rooms: 474
Official Description (provided by the hotel):
Naples Grande Beach Resort is Southwest Florida's insider secret for couples, families and business groups looking for an eco-smart beach retreat with panoramic views of the Gulf of Mexico. Set on 23 waterfront acres adjoining a 200-acre nature preserve and mangrove estuary, the resort is celebrated for its genuinely friendly staff who embody the highly hospitable philosophy of "The answer is yes; what's the question?" Inviting features include spacious guestrooms, suites and bungalows with private balconies or patios; same-floor meeting space and break-out rooms with floor-to-ceiling windows; energizing recreation, including championship golf, award-winning tennis and water sports on three miles of sugar sand beach; three signature pools, including one with a 100-foot water slide; a rejuvenating Naples Grande Spa and inventive dining options. It's also just a short stroll or bike ride on palm-lined streets to unique shops, restaurants and galleries. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Cheap Tickets, Orbitz, Despegar.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Naples Grande Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Waldorf Astoria Naples Hotel Naples
The Waldorf Astoria Collection Naples

Owners: What's your side of the story?

If you own or manage Naples Grande Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.