Wonderful Resort, with terrific staff in a fantastic location, beautiful stroll to the beach and shops.

The resort's pool is a tropical paradise with an amazing slide for the children and a quite reserved area for adults only, and what a pleasure it is to sit at the pool bar and be taken care of by a bartender named Paris, who was funny, warm and welcoming; excellent service and makes a special Mojito made with vodka and cucumbers, mint and lime that is to die for; I will be back in town in one month's time and can't wait to return and be spoiled.....

Thank You Waldorf Astoria

Visited in January 2013.

The Good: check in was friendly and courtious, they had our room ready (we checked in after 5pm so that wasnt a concern). there is a resort fee, but it includes internet so not a big deal and it is published on their website. We were given two free wine tickets upon check in which was very nice suprise.

Gulf facing Room was very clean, and there was a compliemtary fruit basket on the desk. the walkout balcony was terrific, great place to have the friut. the bathroom is pretty amazing with soaker tub and huge stand alone shower all marble tiled. double sinks were nice. high end ammenities.

the pool area is tremendous with two pools (one for adults only). there is a pool bar but I didnt use it. We took the clam pass behind the pools which has a 3/4 mile walk to the beach. there are multiple shuttles if you dont want to walk. the beach is amazing, white sand and an area where you can get chairs and lounge around if you like.

On to the areas that could use improvement. The bed was a bit saggy and I would think that maybe it was time for a replacement. Clock dimmer left the clock either too bright or unreadable at night (this seems to be a hilton problem chainwide).

Breakfast buffet was a bit of a disappointment. the eggs had clearly dried out and there was no chef on duty to make omlets. for the price we would have been better ordering fresh food from the kitchen rather than the buffet. I would recommend giving it a quick glance before making the decision to get it.

Wait service was great, waitress refilled all beverages without us having to ask her and cleared the plates. I think the staff at this hotel really go out of their way to make sure guests have a pleasent stay, the room for improvements should be addressed but in no way will keep me from staying here again. this is a great hotel.

First trip with our 3 year old and from the day before we arrived, the hotel staff went out of their way to make our trip memorable. The hotel has a lot of open space. The pool is perfect for all. We stayed mainly by the children's area and it is AWESOME! The slide is so much fun for children and parents. The wait staff by the pool are excellent. The tram to the beach is very convenient. We had breakfast every morning at Aura - it's not a luxurious breakfast, but it gets the job done. I recommend using the AMEX FHR Program - we really got a lot from those benefits. My wife and I loved every minute of our trip and it is obvious how dedicated the staff are to ensuring a great vacation. It worked! Can't wait to go back!

We have stayed here two summers in a row. Both times have been a positive experience. The hotel is very well kept and the rooms are typical vacation rooms. The pool is great...big enough that you don't have to stand next to a bunch of strangers. In order to get to the beach, you have to take a tram that takes less than five minutes (right outside the pool area). We have been able to get good rates both times (about $120-130 a night). You are near the city where there are plenty of restaurants to eat at night including chain restaurants. It's Naples so not much else to do but relax. We hope to return this summer.