Hotel has a lot to offer and good prices are available but it does not live up to the brand of the Wardorf Astoria - felt like a nice Hilton.
Mixed service levels - Nicole at Breakfast is superb but no apology for a broken door found lying in the room on arrival or response to my request to swap out a threadbare chair in our bungalow.
The bungalow room size is great and the pull out bed in the living room is helpful for children. Our room needed a lick of paint (I was told the furnishings and painting were last refurbished 7 years ago).
The tennis center is wonderful and the 3 pools are great. However, expect to see children in the adult pool and non hotel guest using the sun beds on the beach!
- Official Description (provided by the hotel):
- Naples Grande Beach Resort is Southwest Florida's insider secret for couples, families and business groups looking for an eco-smart beach retreat with panoramic views of the Gulf of Mexico. Set on 23 waterfront acres adjoining a 200-acre nature preserve and mangrove estuary, the resort is celebrated for its genuinely friendly staff who embody the highly hospitable philosophy of "The answer is yes; what's the question?" Inviting features include spacious guestrooms, suites and bungalows with private balconies or patios; same-floor meeting space and break-out rooms with floor-to-ceiling windows; energizing recreation, including championship golf, award-winning tennis and water sports on three miles of sugar sand beach; three signature pools, including one with a 100-foot water slide; a rejuvenating Naples Grande Spa and inventive dining options. It's also just a short stroll or bike ride on palm-lined streets to unique shops, restaurants and galleries. ... more less
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- Also Known As:
- Waldorf Astoria Naples Hotel Naples
- The Waldorf Astoria Collection Naples