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“Heaven is at La Playa!” 5 of 5 stars
Review of LaPlaya Beach & Golf Resort Naples

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LaPlaya Beach & Golf Resort Naples
4.5 of 5 Resort   |   9891 Gulf Shore Drive, Naples, FL 34108 (North Naples)   |  
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$50 per day Resort Credit
Ranked #3 of 58 Hotels in Naples
manchester
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Heaven is at La Playa!”
5 of 5 stars Reviewed August 11, 2013

After a hectic seven days in Orlando my wife and two kids arrived at LA Playa needling a restful week and we weren't disappointed.
La Playa is run by a great team of people from Chris Grossman the hotel manager to the valet parking guys who serve you with a smile.
Nothing is too much trouble.
We stayed in an ocean view room which didn't disappoint. I never got tired of looking out to sea watching the world go by.
The beach is wonderful and the sea is soup warm and we were lucky enough to see dolphins swim by.you even get brought a freezing cold hand towel in the heat of the day to cool you down!
The hotel pools are great with the Tikki bar close by offering great food and drinks.
I'm normally always ready to come home but not this time, wish I was still there!

Room Tip: Ocean view in gulf tower
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review, November 16, 2013
Thanks for sharing your wonderful experience at LaPlaya! From our managers like Chris to our team at the Tiki Bar, it is the mission of every member of the LaPlaya family to provide our guests with relaxing visits such as you described. By focusing on the fundamentals of hospitality each and every day, our guests regularly enjoy attentive service, clean accommodations, and delightful food and beverage. When our guests don't want to leave we know we've hit the mark! And you're correct, nothing is too much trouble...when you are ready to return, feel free to contact us directly so that we may ensure your return visit is as enjoyable as this one. We look forward to seeing you again soon!

Best regards,

Matt Meyers
Rooms Manager
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1,457 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (436)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 11, 2013

Stayed at this resort in late June for a week on our first trip to Florida. After a long journey from London it was a wonderful surprise to enter our room. We had upgraded to a sea view and were situated in the Beach House. The room had a wonderful view across the beach to the sea. The room itself was large, clean and tastefully decorated. Great service from the beach team who set up the sun loungers for you. We ate three evenings in the restaurant and enjoyed the food on all those occasions. We would definitely come back to LaPlaya Beach.

Stayed June 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review, November 16, 2013
Thank you so much for sharing your experience with us! We are certainly pleased to see that you fully enjoyed all that LaPlaya has to offer, and will be sure to share your comments with our team here. Clean and friendly with delicious food and beverage, your review describes exactly the resort experience we work to provide our guests with on a daily basis. We know that travelers have nearly unlimited choices when it comes to accommodations, and we're excited to see that you will be returning in the future and recommending us as well. We truly do appreciate your business and feedback, both are invaluable to us, and we very much look forward to your return!

Sincerely,

Matt Meyers
Rooms Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brampton, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 9, 2013

Our recent 5-day trip, two weeks ago, was most enjoyable. We arrived at midnight, after travelling for 24 hours, (incurring flight delays and major hold ups in immigration queues on the way!!!), so we were so pleased, on arrival, to hear that we had been upgraded to a suite on the 12 floor. The space our accommodation offered was very spacious and the views from both room balconies we were met with on drawing back the curtains next morning were lovely. Slightly on the down side, there was a significant amount of dust on the overhead frame of our bed to catch my eye, something that if it caught my eye, it should perhaps have been noticed by a member of staff?

Breakfast, at around $59 @ morning, (for two people), was a bit on the pricey side we thought, but the food was nice and the service was excellent, with the waiting staff being attentive, without being intrusive.

The team on the beach work hard to accommodate all needs and were very helpful during our stay; being offered a cold towel in the afternoons was a nice touch. I thought they showed how excellent teamwork should be done; they were always doing something - well done, especially in such temperatures!

The valet service was also excellent. The valet guys are kept busy, but were always very pleasant and obliging. They were always quick in opening/closing our car doors when we were leaving/arriving - I commented to my husband that during our stay we never had to open or close our car doors, something not every valet service offers on all occasions. A particularly nice touch from the valet service was for them to actually say to us 'Welcome back' each time we arrived back at the hotel after an outing.

All in all, we really enjoyed our stay and based on our stay, would recommend La Playa without hesitation. We were appreciative of not being charged any resort/valet charges, due to us staying in a suite. However, even though these fees aren't exclusive to La Playa, if we had had to pay a $40 @ day resort/valet charge, this review would not be 'Excellent'. Some people may be happy to pay such charges, but believe me there are plenty who are being put off from booking a visit to the 'other side of the pond' because of this issue and choosing alternative destinations, which is a shame. Why can't guests be charged for individual services used during their stay instead of all guests being charged for services which some guests may not use?

Not wanting to end on a negative, which isn't exclusive to La Playa, thank you to all who made our stay so relaxing!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review, November 16, 2013
What a great review! We are so happy to see that you enjoyed LaPlaya and our team of hospitality professionals displayed the genuine service for which they are well-known. After such a journey to arrive here from across the pond, relaxation was most certianly in order! LaPlaya's unique location right on the beach sets the stage to enjoy the beautiful tranquility of Southwest Florida, especially the famous sunsets. Thank you sharing your experience with us, we hope to have the opportunity to welcome you back in the near future!

Best regards,

Matt Meyers
Rooms Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Top Contributor
57 reviews 57 reviews
23 hotel reviews
Reviews in 30 cities Reviews in 30 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed August 8, 2013

When we visit Naples we always stay at the Ritz Carlton on the beach. This summer the Ritz Carlton was closed for renovations and we had to look elsewhere. After doing our research we chose LaPlaya Beach Resort and are incredibly happy we did. From the moment we checked in nearly 11pm we were treated very well. Every staff member we came upon was so friendly and helpful. Our room was in the 'beach house' which is the smaller building next to the tower. I was so impressed when we got in. The room was huge and beautifully decorated. We had a pool view which was beautiful, but being on an end we also could see the Gulf from our balcony. The hotel was just steps away from the beach which was incredible for walking. We even saw a seahorse!We had breakfast at the hotel, which was good but of course overpriced. We spent $75 with tip for 2 adults and 2 children, but the outdoor beachfront dining was worth it. We rented a jet ski right in front of the hotel on the beach which was very fun as well. I do believe this will be our future go to resort whenever we are in Naples. I highly, highly recommend a stay to anyone headed to the Naples beach area!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review, November 16, 2013
Thank you for such a wonderful review of LaPlaya! We are always excited to see a new guest give us the opportunity to display all of the attributes that make LaPlaya so unique. Whether it's our elegant and spacious accommodations, fabulous food and beverage, or our dedicated service team, we strive to make each guest as comfortable as possible. As a native Neopolitan, I can tell you that seeing a seahorse is very rare! We will certainly share your comments with our team here, as they always enjoy seeing the positive results of their hard work. Thank you again for choosing LaPlaya for your visit to Naples, we are most certainly looking forward to welcoming you back soon!

Warm regards,

Matt Meyers
Rooms Manager
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St. Louis
1 review
5 of 5 stars Reviewed August 8, 2013

When we first walked into our room and my girlfriend went OMG, because of the view I knew it was a home run. The ocean view was spectacular. Our stay was great. The service was second to none. There was only a minor issue trying to get service one night. I do wish the bar was open a little later than 10 for a late night snack and drinks. Otherwise, it was great stay, but too short. It was what we needed a relaxing vacation. I highly recommend LaPlaya. I know we will be back, because she is still looking at your beach cam.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review, November 16, 2013
Thank you for taking the time to share your experience with us and fellow travelers! Being directly on the beach, LaPlaya does offer exquisite views in all directions. Combined with a clean property, great food and beverage, and stellar service...relaxation is easily attained, and that is most certainly our goal. We know that our guests have many choices in accommodations, and we thank you for choosing to stay with us! We hope that the beach webcam will suffice until we can welcome you back again in the not too distant future!

Sincerely,

Matt Meyers
Rooms Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perrysburg, Ohio
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 8, 2013

A quiet and relaxing spot on the gulf beach. Perfect sunsets! The team on the beach and the Tiki bar are excellent. In addition, Peterson at The Baleen was wonderful. The staff is excellent and extremely helpful. We were in the Beach House on the pool side. It was very quiet and the room was large.

Room Tip: While this was a business trip we certainly enjoyed ourselves and would return for a nice romantic o...
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review, November 16, 2013
Thank you for your review of LaPlaya! Our proximity to the beach does allow our guests to enjoy the amazing sunsets from just about anywhere on the property, be it a guest room balcony or the beach itself. Simply grab a cocktail, have a seat, and enjoy! I also want to thank you for recognizing our staff, they are a dedicated and veteran team of professionals who thoroughly enjoy seeing reviews such as yours. We look forward to welcoming you back on your next visit!

Regards,

Matt Meyers
Rooms Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 8, 2013

Truly a perfect experience...2 day getaway on the beach. Great beachfront location with professional and friendly staff from Allyson in reservations, Gillen at the front desk to wait staff. An absolutely beautiful room with perfect gulf view, extremely clean beach and room, great food...no negatives except couldn't stay longer!

Room Tip: Ocean front ...great view!
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Manager at LaPlaya Beach & Golf Resort Naples, responded to this review, November 16, 2013
Thank you for taking a moment to share your experience, we truly appreciate your business and feedback! When a guest refers to their stay as "perfect", our team is rewarded in knowing we acheived our goal of exceeding your expectations. Rest assured we will share your comments with our entire team here! We strive to provide our guests with clean accommodations, excellent food and beverage, and team of service-oriented professionals to ensure a "perfect" resort. According to your review, we were able to acheive all of those goals and we look forward to providing that again in the near future when you return to LaPlaya!

Sincerely,

Matt Meyers
Rooms Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LaPlaya Beach & Golf Resort Naples

Address: 9891 Gulf Shore Drive, Naples, FL 34108
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > North Naples
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Naples
#1 On the Beach Hotel in Naples
#2 Romantic Hotel in Naples
#2 Family Hotel in Naples
#2 Spa Hotel in Naples
#2 Luxury Hotel in Naples
#3 Business Hotel in Naples
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — LaPlaya Beach & Golf Resort Naples 4.5*
Number of rooms: 189
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Also Known As:
La Playa Beach Hotel
La Playa Naples Florida
Naples La Playa Resort
Naples La Playa Beach
Playa Beach Hotel
La Playa Beach Resort Naples
La Playa Resort Naples
Laplaya Beach And Golf Resort

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