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Naples Bay Resort: Traveler Reviews

4.0 of 5
1500 Fifth Avenue South, Naples, FL 34102
Hotel amenities
Naples Bay Resort
Ranked #8 of 59 hotels in Naples
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502 reviews from our community

Traveler rating
    312
    115
    44
    22
    9
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Families
157
 
Couples
233
 
Solo
8
 
Business
15
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Channel Islands
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
49 helpful votes 49 helpful votes
“Much better than expected”
4 of 5 stars Reviewed February 10, 2013

Stayed for 3 nights in late January and didn't quite know what to expect having had some rather odd hotels before in Florida in the past, However the experience turned out to be very pleasant.
Check in very friendly and efficient and the room was superb with a view directly overlooking the marina. This is interesting as watching the boats coming and going was very entertaining.
The main hotel doesn't have a restaurant attached and breakfast has to be taken (or you could go off hotel) in the Yacht Club just along the quay which is very nice and there is another restaurant called the Bonefish Grill adjacent and alongside the marina - this was excellent although quite difficult to get into - not sure if its affiliated to the hotel or not but definitely worth visiting.
The odd thing is that the remainder of the hotel is a rather a long walk or short drive along the highway where there is the swimming pool and a small bar/restaurant. Did not really like the arrangement here as you have to pass through a security barrier with a code which did not work so had to speak with someone to let us in - all rather inconvenient.
Tin City is nearby and is definitely worth a visit for lunch or supper as it all happens here with the boats coming and going as is 3rd Avenue for dinner and general people watching - expensive though!
Would definitely return if here again

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Nicko2 about Naples Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review
February 11, 2013
Dear Nicko2
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. Our Club is 8/10’s of a mile or 5-7 minute walk through a little park from the hotel. Once our guests arrive at the Club, they experience 4 pools, a state of the art work out facility and spa. Guests are required to use their room key to gain access to the Club and pool. This insures that only hotel/cottage guests have access to our lovely facilities.

We look forward to seeing you again should your travels bring you to Naples, Florida.

Best Regards,
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MInneapolis
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Room nice, Location so so”
3 of 5 stars Reviewed February 6, 2013

Have been to Naples a few times, generally stay at the Ritz, or LaPlaya but thought we'd try something different.
The Good: nicely appointed room, stayed in a 1 bedroom 2 bath. Very clean, modern, fresh.
The Mediocre: our room faced out towards a waterway, but the 6 lanes of traffic which run in front of the resort with the constant road noise really detracted from the attractive view. We wanted to enjoy the nice patio overlooking the water but the road noise caused us to close the sliding glass door. Having said that, the doors do block out the noise. The room we had no information about the resort, no do not disturb sign, and in fact I wasn't even sure we had housekeeping as they didn't show up until 4 pm.
The Bad: Location. The location is in no man's land, not near the beach, not near the downtown. Yes, you can walk, but it's a long walk. In reading some of the previous reviews I thought this complex was closer to the downtown than it is and an easy walk, it is not.

In visiting Naples again, unless I have a reason to go to the NBR (meeting, event etc), we will pick a resort that is either in the downtown area for easy walking to shoppes and restaurants, or directly on the beach.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask LaurieAZ about Naples Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review
February 7, 2013
Dear LaurieAZ

Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests.

Please note that we do have a Courtesy Shuttle to take and pick up our guests if they wish to go to the beach or downtown. Naples Bay Resort is 1-1/2 miles from the beach and just a 10 minute walk to the center of 5th Avenue.

Best Regards,
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Orland Park, Illinois
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Beautiful, comfortable room”
4 of 5 stars Reviewed February 5, 2013

The hotel room was very nice, comfortable bed, nice shower and bath area. The only problem was having to drive to the pool area. You really need to have a car if you stay here. There is no where to get coffee in the morning, you can use the in room coffee maker but I'm not a fan. Enjoyed eating at the Bonefish Grill which is on the property.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 4 more reviews by kadanjoe for Naples
Ask kadanjoe about Naples Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review
February 6, 2013
Dear Kadanjoe,
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We do offer coffee each morning in the Yacht Club from 7:00am to 11:00am. We have 4 resort pools at The Club which is 8/10’s of a mile away and a very nice walk through a little park. Our Shuttle service is also available to all guests who stay at the hotel to be driven to the Club / pool areas. The Shuttle is also available to all guests whether they stay at the hotel or cottages to be transported downtown or the beach with pick up.

We are pleased that you found out resort beautiful with comfortable rooms and look forward to seeing you again soon.

Best Regards,
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Customer Service at it's best!”
5 of 5 stars Reviewed February 5, 2013

We stayed here for 10 days and have nothing but great things to say! The resort is clean, friendly and well staffed. They treat their guests as friends and make you feel very important. My husband and I are both in the resort industry and took many training ideas home to our staff! Be sure to have lunch poolside, or take the shuttle to the beach. They are so accomidating. The shuttle being available for dinner out or the beach is an awesome amenity!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by nbertz for Naples
Ask nbertz about Naples Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review
February 14, 2013
Dear Nbertz
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are happy that our staff made you felt important and that you enjoyed lunch pool side. We hope that if your travels bring you back to Naples Florida, that you will be staying with us again.

Best Regards,
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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Top notch accommodation in an excellent position.”
5 of 5 stars Reviewed February 3, 2013 via mobile

Stated here for a week. Has booked a deal inc breakfast direct With the hotel much cheaper than any online website. Had booked a one bedroom apartment but on arrival were upgraded to a huge two bedroom apartment with numerous amenities. Excellent pool area spa and Gym just five minutes walk away from the main hotel. Only criticism is I do not like resort fee so why not just increase the price by the resort fee? We will definitely be back, maybe in November at half the room rate!

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MikeDel59 about Naples Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review
February 4, 2013
Dear MikeDel59
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests.

We appreciate your comment regarding the resort fees. The resort fee of $24 includes a daily USA Today newspaper, free Valet parking, internet usage, and the shuttle which takes our guests downtown and to the beach along with a pick up.

We look forward to your November stay!

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Naples Bay Resort

Also Known As:
Naples Bay Hotel Naples
Naples Bay Hotel
Address: 1500 Fifth Avenue South, Naples, FL 34102
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Naples
#5 Luxury Hotels in Naples
#6 Family Hotels in Naples
Price Range: $$
Hotel Class:4 star (4*)
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