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Naples Bay Resort: Traveler Reviews

4.0 of 5
1500 Fifth Avenue South, Naples, FL 34102
Hotel amenities
Naples Bay Resort
Ranked #8 of 59 hotels in Naples
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502 reviews from our community

Traveler rating
    312
    115
    44
    22
    9
See reviews for
Families
157
 
Couples
233
 
Solo
8
 
Business
15
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Miami, Florida
1 review
“4 days stay”
4 of 5 stars Reviewed January 24, 2013

Very spacious accommodation, with big bathroom/shower/2 WCs and good kitchen. Had a problem with both TVs but they responded well and provided free breakfasts for 2 days. Spa staff - very attentive, with a good range of treatments

Room Tip: best to choose blocks 1 and 2, rather than 3 as they have views over marina
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask KHM911 about Naples Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review
January 25, 2013
Dear KHM911
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are pleased that you enjoyed your stay and we look forward to your return visit should your travels bring to back to Naples.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
High Point, NC
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Stay in the Cottages. Fabulous pools, work out area and spa.”
5 of 5 stars Reviewed January 23, 2013

Stayed in a 3 bedroom, 2 bathroom cottage. The cottages are on a separate road down a block from the hotel and are gated. Very quiet at the cottages. The pools, workout area, spa and poolside restaurant are at the Cottages not at the hotel. They did a fantastic job setting up the pool and workout areas.We rated this 10/10. There is an adult only section with a wonderful heated lap pool, a circular pool and a hot tub. There is a very warm lazy river and large pool for families with a waterfall. My son worked out everyday in the gym. He rated it a 10/10 for resort gyms. The glass from one section of the gym looks out on the adult section of pools. It is so nice to be able to order a drink, lunch or snacks at the pools. The staff circulate constantly to bring you whatever you need. They have ice water stations set up. The lounge chairs are big and made of metal. Very sturdy and able to hold at least 350 - 400 pounds or more. ( Not the cheap plastic ones some resorts have) We saw a number of larger people at the pool. They also have about 10 covered cabanas with the cabana beds underneath that you can reserve. There is a children's play ground near the pool ( behind gates) and the tennis courts are near the pool.The waterfalls and trees make this a wonderful spot to spend hours relaxing. You need a key card to get into the pool area. The pools are open from 8:00 am until sunset. The gym stays open longer, until 9:00 pm most nights. We have already booked for next year. Naples is very easy to get around. Naples, Estero, and Fort Myers are all withing a 35 - 40 minute drive on either Highway 75 or the 41. Lots of good restaurants and great shopping. We were very impressed with the Naples Bay Resort and are looking forward to next year.

Room Tip: Stay at the cottages if you can.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by DebHighPoint_NC for Naples
Ask DebHighPoint_NC about Naples Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review
February 1, 2013
Dear DebHighPoint_NC

Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. We are very pleased that you enjoyed your stay at our lovely hotel and that you were able to advantage of all the benefits the Club has to offer (spa, pool, Blue Water, gym). We look forward to your stay with us next year!

Best Regards,
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Minnesota
Top Contributor
90 reviews 90 reviews
30 hotel reviews
Reviews in 44 cities Reviews in 44 cities
67 helpful votes 67 helpful votes
“5 Star Property with 3 Star Service”
4 of 5 stars Reviewed January 23, 2013

Beautiful property and huge well appointed rooms. Location not far from Fifth Avenue shopping but a bit too far to walk. There is a shuttle that can take you there. While it has the appearance of a luxury hotel, it really isn't as the service at the hotel is not at a high standard. As someone pointed out, there is no room service. We left our car with the valet. When heading out to dinner, even though we were the only ones needing our car, we had to wait for 10 minutes as the valet doubles as the shuttle bus driver. We had to wait for him to return with the shuttle which was a bit ridiculous as our car was parked just 20 yards from where we were standing. With that said, this is still a very nice hotel and we would be happy to stay there again especially if the price is right which it was this stay.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by Domer90mom for Naples
Ask Domer90mom about Naples Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review
January 24, 2013
Dear Domer90mom,
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are currently working on putting together a Room Service program and hope to have the up and running within the near future. We thank you for you feedback and look forward to your return visit.

Best Regards,
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Wellington, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Thank you Naples Bay Resort!”
5 of 5 stars Reviewed January 22, 2013

What an amazing resort in Naples! I went there for my one year anniversary with my girlfriend and we both enjoyed our stay.

The hotel staff was very friendly. Marilyn who works at the Concierge was extremely helpful in assisting me in creating a special surprise for my girlfriend.

The room was amazing as well. Very clean.The bathroom was as large as a normal bedroom. The pillows were not as soft as I would have liked but overall i was impressed with the hotel. Also i would have liked to unplug the mini fridge as the one in my room was noisy but it didn't bother me after a few minutes.

I will be staying here for years to come.

Room Tip: Marina view for sure
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask steve p about Naples Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review
January 23, 2013
Dear Steve p
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. I will pass along to Marilyn that she provided exceptional service to you and your girlfriend while you stayed with us. We look forward to making memories for you for years to come!

Best Regards,
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Boston
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“lots of space”
3 of 5 stars Reviewed January 22, 2013

Stayed here for 5 days company meeting. Beautiful hotel nice location. Resort is big which is a plus in terms of the rooms which are very comfortable and spacious but a minus in that everything is very far apart. To go from the room to the meeting location we had it is a 7-10 minutes walk and the same goes for the fitness center or the Spa.Hotel claims to have shuttles available for this but every time we tried to use those ( including when I was in a hurry to catch my taxi to the airport...) they took so long to arrive that I eventually gave up and walked.
Food , that was included with our package for BF and Lunch) was good although lack of espresso machine in a resort like this is not appropriate. There is also no decent bar in the resort but plenty of restaurants and bars a few minutes walking away.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask JARBoston about Naples Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review
January 23, 2013
Dear JARBoston
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are happy that you felt like we all do, that Naples Bay Resort is a beautiful place to stay. We hope that if your travels bring you back to beautiful SWFL, Naples area, that you will consider staying with us again.

Best Regards,
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Additional Information about Naples Bay Resort

Also Known As:
Naples Bay Hotel Naples
Naples Bay Hotel
Address: 1500 Fifth Avenue South, Naples, FL 34102
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Naples
#5 Luxury Hotels in Naples
#6 Family Hotels in Naples
Price Range: $$
Hotel Class:4 star (4*)
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