For us it was really not a pleasant experience. We had a 3 bedroom cottage. The sheets on one of the double beds were kings which were hard to keep on. We were told they would get new ones since the size of the bed was recently changed but this never happened. We also had a leaky toilet and asked twice to have it fixed but that did not happen, We realized there was not daily maid service but we had to ask three times for extra towels. The amenities in the kitchen were very limited. The grounds are great, pool is vey nice, and it's in a great location, but the service trumped all of that - I am sorry to say.

We love this place. This was our third year in a row staying here. We call it "our apartment" for our annual visit to Naples. The suite is huge with a kitchen and the bathroom is bigger than anywhere we have stayed including five star hotels in Hawaii and other locales. Marina view is the best. The staff is very helpful and the location to get to downtown Naples is so convenient. It's the perfect suite with our three year old so we don't have to sleep when she does and the kitchen makes it easy to have breakfast there without leaving the room.

This hotel is five stars all the way around. The rooms are huge, the staff is incredibly friendly and the hotel is immaculate. This is the perfect hotel for families. If there was one thing I'd change it would be adding more restaurants and room service.

Good location in Naples. Some Marina view rooms do pick up the noise from the Tamiami Trail - US41. Odd that as a holiday destination the room had one chair by the desk but no second chair or sofa to sit on, felt more like a business hotel aimed at one night stays by business people travelling on their own than a comfortable room for a few nights stay. Also check out how to turn off the fridge - ours made a racket during the night which was loud enough to keep us awake for periods. It started and stopped, very frustrating.

The staff were charming and very helpful.