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“Clearly 5-Star” 5 of 5 stars
Review of Naples Bay Resort

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Naples Bay Resort
4.0 of 5 Hotel   |   1500 Fifth Avenue South, Naples, FL 34102   |  
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Ranked #6 of 59 hotels in Naples
Arlington, Virginia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Clearly 5-Star”
5 of 5 stars Reviewed December 5, 2012

The amenities and service are clearly five-star! The lobby is beautiful; the rooms are clean and the suites are clearly worth it, with full kitchen and gilded, divided bathrooms (almost really two separate bathrooms), relaxing balcony. The curtains do not fully block the lights from the outside (especially during the holidays), but are dark enough and the bed comfortable. The view is of canals, and there are plenty of high-end shops right in the hotel complex. Parking is right under the lobby area and easily accessible. The front desk does go out of its way to help guests, and it was well noted! This is our second stay there, and we will be coming back.
Guests should note that the pool, gym and spa area are a long walk from the hotel but there is a shuttle and it is well worth the visit (many pools, hottubs, modern gym). The rooms are spread out, so it can be walk to anywhere, and the hotel is on the main strip for Naples, but the downtown restaurants are a ways (again, there is a shuttle). One suggestion for the hotel, since it is a ways from the (free) beaches, is to come to some arragnment with one of the beach clubs, so that guests have easy access to drinks, umbrellas, etc. while relaxing near the water. All and all, a five star accomodation!

Room Tip: It's worth getting the suite.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review, December 6, 2012
Dear StationSquared,
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are pleased that you enjoyed your stay at our lovely resort and we look forward to your return visit with us.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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729 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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English first
Nutley, New Jersey
Top Contributor
114 reviews 114 reviews
20 hotel reviews
Reviews in 39 cities Reviews in 39 cities
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed December 3, 2012

We had a great 4 day break at this beautiful resort. Our 1 BR suite was very large and comfortable with a full kitchen, dining / living room, screened porch, BR, and the largest bathroom I have ever seen in a hotel. The grounds are immaculate with a large marina that is bordered by the hotel on 3 sides. There are shops and restaurants along the first floor creating a real village ambiance. A large condo complex is part of the resort and is located about 2 blocks away. You can take a shuttle or drive over yourself to sample the 3 pools and lazy river that are set amidst exceptional landscaping and waterfall features. The only minor complaints I can think of were the cranky TV and internet reception but these were minor inconveniences.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review, December 4, 2012
Dear Seapointer,
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are pleased that your enjoyed your stay with us and we look forward to your return visit.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lee's Summit, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 29, 2012

We had the the pleasure of staying at the Bayshore Restore in Naples, FL during our recent visit to Naples Nov 2012. We have stayed at several places in Naples and have had good experiences but our stay at the Bayshore Restore was stellar. Our stay with my husband who has additional physical needs due to a stroke over two years ago, makes traveling difficult. My accommodations at Bayshore Restore were perfect, allowing us to stay as though we were at home. The staff treated us like family and did everything to make our time there exceptional. A few of the staff that I want to point out are: General Manager Phillip Starling Erin Petersen: Front Desk Agent, Marilyn Soffer: Chef Concierge and Tricia Cory: Front Office Manage. These particular individuals were always there to greet us with a smile, asking how we were doing and more importantly truly wanted to do what ever they could to make our stay amazing and effortless.
When visiting Naples again I will make sure to book at the Bayfront Restore.

Room Tip: If you have several people in our party, upgrade to a suite. They are roomy, have extra space and o...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review, November 30, 2012
Dear Wldbluyndrrnch
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests.

We are very pleased that your stay with us was amazing and that our staff provided you with exceptional service. We look forward to your return visit to Naples Bay Resort.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrington, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 26, 2012

I was concerned when i booked the hotel that it might be too far from 5th Ave and beaches. I was pleasantly surprised how convenient it was to walk into town from the hotel. It took about 10 mins and it was safe even at night.

The hotel was beautiful. We had a room with a balcony facing the marina. The bathroom was huge. There was a large shower, separate bath tub and separate room where the toilet was located. The property was large. The pool was located on the other side of the resort, but it was only a 5 min walk. Once you got to the pool area it was awesome. There was an adult only pool, lazy river, family pool with waterfalls and two hot tubs. The resort also had a few stores and a Bonefish Grill on site. There was a resort fee of $20 per day per room. I did not use the shuttle to the beach during the trip, but i know it was available every two hours.

I highly recommend this hotel.

Room Tip: The king room with water view was awesome.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review, November 27, 2012
Dear Meluvshoes
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are pleased that you would highly recommend our lovely hotel and we look forward to your return visit with us.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 25, 2012

We stayed for a few nights in the rooms with a balcony view over the marina. The suite and rooms were great! The bathroom was huge with a spa bath, power shower and his and hers basins. We loved having the kitchen/dining area as it meant we could chose to have a relaxing breakfast (whilst saving us some money!) and a takeaway as we have young boy who needs some early nights. It was really luxurious, clean, etc. the beds were lovely and big!
Yes, the swimming pool is a walk away but not far really, 5 to 10 mins walk max! We walked over to the riverwalk restaurant in tin city one night which is a 10 minute walk away, we also walked another day down fifth avenue to the beach which is quite a walk but nice to see the places. We at at the bonefish which was good.
The swimming pools were good. Yes they need to get the broken sun beds sorted or take them away. The lazy river and whirlpool are nice and warm and the main pool is a good temperature, and nice to have the shallow, beach part for our little one. My husband used the gym and very much enjoyed it.
Front desk and concierge all very helpful. Would love to stay there again someday!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review, November 26, 2012
Dear Sarah A
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are please that the Front Desk, Concierge and the staff at Naples Bay Resort provided exceptional service to you during your stay and that you and your family enjoyed your stay at our lovely resort.. We look forward to your return visit with us.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Summerfield, Florida
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 25, 2012 via mobile

This is by far the most special place here in Florida and I would venture to say it competes very nicely with other luxury vacation resorts. The marina location at the hotel is incomparable. If you have children stay at the Cottages across the complex. This is a world unto itself and one in which you are indulged
The staff is beyond helpful and friendly and the villa suites at the Hotel are luxurious. We stayed in a 1000 sq ft suite with all amenities overlooking luxury yachts at the marina, just the best views
We were in room 334. Outstanding. I cannot say enough about our 10 stay which included a birthday and Thanksgiving celebration
We will be back.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review, November 27, 2012
Dear Pickyperson115,
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are pleased that we made your stay with us an outstanding one and we look forward to your return visit.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 24, 2012

We just returned from a very enjoyable 3 days in Naples Florida at the Naples Bay Resort. This compared to two other fine hotels we have stayed on visits to Naples (the Ritz Carlton and Naples Grand - now Waldorf Astoria). This was superior for value, accommodation and most important, the very personal service we experienced. We definitely hope to return next year.

Room Tip: Ask for a suite facing the Marina
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy A, Manager at Naples Bay Resort, responded to this review, November 26, 2012
Dear Stanleyblack,
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are pleased that our staff provided you with exceptional service and that you enjoyedour beautiful resort. We look forward to your return visit with us.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Naples Bay Resort

Also Known As:
Naples Bay Hotel Naples
Naples Bay Hotel
Address: 1500 Fifth Avenue South, Naples, FL 34102
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Naples
#4 Family Hotel in Naples
#5 Luxury Hotel in Naples
#6 Top resorts Hotel in Naples
#6 Romantic Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Naples Bay Resort 4*
Official Description (provided by the hotel):
Located in the heart of one of Florida’s most exclusive beach city destinations on the Southwest coast, this Tuscan styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples’ famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain’s Lounge and 97 slip marina.Come experience why “Life is Different Here” at Naples Bay Resort! ... more   less 
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