This is the most beautiful hotel I have stayed in for quite some time. Everwhere you go is amazingly beautiful from the lobby to the rooms! We only stayed for one night, and we were so sad to leave- it just wasn't long enough of a stay to take advantage of all of the nice amenities of this resort.
We had a two bedroom suite for our family which was absolutely lovely. It had a small kitchen-very pretty, updated and well-equipped. The bathroom in the master suite was huge and gorgeous with amazing tile work everywhere. There was a large balcony outside with views of the marina and several lounge chairs. I could have spent the whole afternoon out there.
Unfortunately, we had kind of a cold day at the resort, so we didn't take advantage of the shuttle to go to the beach. But he pool area was lovely and was well-enjoyed, although the water was a little on the cold side in the pool, but warm in the lazy river.
The situation with the pool is the only reason I rated the resort a 4 instead of a 5. The resort had a pool near our room- it was a smallish pool, although very pretty and quiet. It also had a spa tub there, and it had a nice view of the marina. It is a great pool for adults or couples to relax. The main pool with the lazy river and waterfalls- where kids would want to go- is very far from the hotel rooms we were in. It could be compared to walking over to a different resort to go to that pool- it is blocks away, and in a separate property. I haven't stayed at a resort with this unusual distance to a pool area. Able-bodied people would probably not have much of an issue with that, but it is more difficult if there is any issue with walking distances (my mom was with us, older and has knee problems). So I can see this becoming tedious if one was going for a longer stay.
The staff at this resort could not be nicer. Everywhere we went, we felt like the employees were doing their best to make us happy. I cannot say enough about how pleasant everyone was.
We did have a meal at the pool grill. Excellent service and really good sandwiches and cocktails. They do add a gratuity to your check-18% if I remember correctly; fortunately that was okay with us because the server was great, but I personally like to decide on my own amount for gratuity (I'm 20+ percenter 99% of the time, but like to make my own calls on that).
Next time, if we return, I'd love to check out the spa as well as the beach. I didn't get a chance this time.
Call the resort directly! We not only received a better rate than the online rate by calling, they g...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 26, 2012
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Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are pleased that our staff provided you with exceptional service and that you enjoyed not only our beautiful resort but Blue Water for lunch. We look forward to your return visit with us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.